Software Alternatives & Reviews

Top 9 Help Desk Products in Social & Communications

The best Help Desk Products within the Social & Communications category - based on our collection of reviews & verified products.

tawk.to Kayako osTicket Crisp Chat Olark ManageEngine ServiceDesk Plus JivoChat LiveHelpNow Userlike

Summary

The top products on this list are tawk.to, Kayako, and osTicket. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. A broad category encompassing various tools and platforms used for social networking, digital communication, and online community engagement. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

  2. 2
    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    #Customer Service #Customer Support #Help Desk 1 social mentions

  3. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 38 social mentions

  4. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #Customer Support #Help Desk #CRM 7 social mentions

  5. 5
    Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

    #Customer Support #Help Desk #Live Chat 1 social mentions

  6. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  7. JivoChat is a live chat that enables you to talk to visitors on your website

    #Customer Support #Live Chat #Customer Service

  8. Customer Service & Live Chat

    #Help Desk #Customer Support #Customer Service

  9. Userlike is free live chat software for website and mobile support.

    #Customer Support #Help Desk #Live Chat

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!