Software Alternatives & Reviews

Top 9 Customer Support Products in Social & Communications

The best Customer Support Products within the Social & Communications category - based on our collection of reviews & verified products.

tawk.to LiveChat Crisp Chat Kayako Olark JivoChat osTicket Tidio Userlike

Summary

The top products on this list are tawk.to, LiveChat, and Crisp Chat. All products here are categorized as: Platforms for managing customer inquiries and support tickets. A broad category encompassing various tools and platforms used for social networking, digital communication, and online community engagement. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

  2. LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (1 agent)

    #Live Chat #Customer Support #Customer Service 2 social mentions

  3. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #Customer Support #Help Desk #CRM 7 social mentions

  4. 4
    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    #Customer Service #Customer Support #Help Desk 1 social mentions

  5. 5
    Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

    #Customer Support #Help Desk #Live Chat 1 social mentions

  6. JivoChat is a live chat that enables you to talk to visitors on your website

    #Customer Support #Live Chat #Customer Service

  7. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 38 social mentions

  8. 8
    Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

    #Customer Support #Live Chat #Help Desk

  9. Userlike is free live chat software for website and mobile support.

    #Customer Support #Help Desk #Live Chat

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!