Best Live Chat Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence.

Key Setuply features:

Project Management Case Management Secure Data Staging Client Impact Control Panel

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LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Chatrandom provides medium to users for having chat at random with different users around the globe.

Key Chatrandom features:

Variety of Users Multiple Chat Options Ease of Use Free to Use

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

Bazoocam is a popular chat website that rapidly connects you with strangers to chat.

Key Bazoocam features:

Anonymity Global Interaction User-Friendly Interface Quick Matching

Open Source

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15.0 / Monthly (Small)

Multi-channel customer support software.

Key Crisp Chat features:

User-Friendly Interface Multi-Channel Support Real-Time Notifications Customizable Chatbox

freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

Joingy is a random webcam chat roulette website that matches strangers for fun, anonymous online conversations. Users can instantly start chatting by choosing between the text-only or video chat sections, making it easy to meet new people.

Key Joingy features:

Video Chat Text Chat Add Interests Anonymous Chatting

free

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Key ManyChat features:

Ease of Use Multi-Channel Support Automation & Customization Analytics & Reporting

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Key Olark features:

User-Friendly Interface Customizable Chat Widget Real-Time Monitoring Integration with Other Tools