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Top 9 Project Management Products in ITSM

The best Project Management Products within the ITSM category - based on our collection of reviews & verified products.

Freshservice Jira Service Desk ServiceNow SysAid BMC Helix ITSM Cherwell ProProfs Help Desk XIA Configuration ALVAO IT Service Management

Product categories

Customer Support DevOps Tools Help Desk Help Desk And Ticketing IT Asset Management IT Helpdesk IT Management IT Service Management ITSM Project Management Service Desk Task Management

Summary

The top products on this list are Freshservice, Jira Service Desk, and ServiceNow. All products here are categorized as: Software for planning, organizing, and managing resources to achieve project goals. ITSM. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice Landing Page
    Freshservice Landing Page
    1

    Freshservice

    Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  2. Jira Service Desk Landing Page
    Jira Service Desk Landing Page
    2

    Jira Service Desk

    IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  3. ServiceNow Landing Page
    ServiceNow Landing Page
    3

    ServiceNow

    ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #IT Service Management #Service Desk 2 social mentions

  4. SysAid Landing Page
    SysAid Landing Page
    4

    SysAid

    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #ITSM #Help Desk And Ticketing

  5. BMC Helix ITSM Landing Page
    BMC Helix ITSM Landing Page
    5

    BMC Helix ITSM

    BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

    #Help Desk #Project Management #IT Service Management

  6. Cherwell Landing Page
    Cherwell Landing Page
    6

    Cherwell

    Cherwell is an IT service management software solution.

    #Help Desk #Project Management #Service Desk

  7. ProProfs Help Desk Landing Page
    ProProfs Help Desk Landing Page
    7

    ProProfs Help Desk

    Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly

    #Customer Service #Help Desk #Support 3 user reviews

  8. XIA Configuration Landing Page
    XIA Configuration Landing Page
    8

    XIA Configuration

    Network documentation tool

    #Asset Management #ITSM #IT Asset Management

  9. alvao.com
    9

    ALVAO IT Service Management

    ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration.
    Pricing:
    • $0.68 / Monthly

    #ITSM #Help Desk And Ticketing #IT Service Management

Related categories

🆘 Help Desk 🖥️ Service Desk 📂 IT Service Management 🛠️ IT Management 💬 Customer Support

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!
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