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Top 9 Customer Service Products in Internal Knowledgebase

The best Customer Service Products within the Internal Knowledgebase category - based on our collection of reviews & verified products.

ProProfs Knowledge Base BoldDesk Kbee ProcedureFlow PHPKB Knowledge Plaza Lighthouse Desktop livepro Wix Answers

Summary

The top products on this list are ProProfs Knowledge Base, BoldDesk, and Kbee. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Internal Knowledgebase. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Support #Help Desk 1 user reviews

  2. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly (For 3 agents)

    #Customer Support #Help Desk And Ticketing #Ticketing Software 1 social mentions

  3. 3
    Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
    Pricing:
    • Paid
    • Free Trial
    • $19.0 / Monthly (Pro)

    #Customer Service #WiKi #Help Desk 5 social mentions

  4. ProcedureFlow is a cloud-based knowledge management product that helps employees become experts faster.

    #Customer Support #Help Desk #Help Desk And Ticketing 2 social mentions

  5. 5
    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    #Customer Support #Customer Service #Live Chat 1 user reviews

  6. Knowledge Plaza is a SaaS Platform dedicated to Social Knowledge Management.

    #Internal Knowledgebase #Web Service Automation #WiKi

  7. KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

    #Customer Support #Help Desk #Customer Service

  8. Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.

    #Customer Support #Help Desk #Customer Service

  9. Online help desk & customer support software built by Wix

    #Communication #Phone System #VoIP

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