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Top 9 Help Desk Products in Internal Knowledgebase

The best Help Desk Products within the Internal Knowledgebase category - based on our collection of reviews & verified products.

BoldDesk ProProfs Knowledge Base Kbee PHPKB Wowdesk livepro Wix Answers

Summary

The top products on this list are BoldDesk, ProProfs Knowledge Base, and Kbee. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Internal Knowledgebase. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $12.0 / Monthly (For per agent)

    #Live Chat #Customer Service #Help Desk 1 social mentions

  2. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Service #Help Desk 1 user reviews

  3. 3
    Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
    Pricing:
    • Paid
    • Free Trial
    • $19.0 / Monthly (Pro)

    #WiKis #Customer Service #Help Desk 5 social mentions

  4. 4
    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    #Knowledge Management #Live Chat #Customer Service 1 user reviews

  5. Get your important emails delivered to a Slack channel

    #Email #Help Desk #Work Collaboration

  6. Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. Wowdesk is an affordable, flexible, and user-friendly omnichannel help desk software helping businesses of all sizes deliver WOWing... customer experience.
    Pricing:
    • Freemium
    • Free Trial
    • $6.0 / Monthly

    #Live Chat #Issue Tracking #Help Desk And Ticketing

  8. Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.

    #Live Chat #Help Desk #Help Desk And Ticketing

  9. NOTE: Wix Answers has been discontinued.
    Online help desk & customer support software built by Wix

    #Communication #Customer Support #VoIP

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!