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Top 9 Help Desk Products in Internal Knowledgebase

The best Help Desk Products within the Internal Knowledgebase category - based on our collection of reviews & verified products.

BoldDesk ProProfs Knowledge Base Lighthouse Desktop Kbee livepro PHPKB ProcedureFlow Wix Answers Zeruh

Summary

The top products on this list are BoldDesk, ProProfs Knowledge Base, and Lighthouse Desktop. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Internal Knowledgebase. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly (For 3 agents)

    #Customer Support #Help Desk And Ticketing #Ticketing Software 1 social mentions

  2. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Support #Help Desk 1 user reviews

  3. KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

    #Customer Support #Help Desk #Customer Service

  4. 4
    Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
    Pricing:
    • Paid
    • Free Trial
    • $19.0 / Monthly (Pro)

    #Customer Service #WiKi #Help Desk 5 social mentions

  5. Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.

    #Customer Support #Help Desk #Customer Service

  6. 6
    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    #Customer Support #Customer Service #Live Chat 1 user reviews

  7. ProcedureFlow is a cloud-based knowledge management product that helps employees become experts faster.

    #Customer Support #Help Desk #Help Desk And Ticketing 2 social mentions

  8. Online help desk & customer support software built by Wix

    #Communication #Phone System #VoIP

  9. 9
    Quickly set up a self-service knowledgebase platform for customers and employees, offering instant access to a knowledgebase with essential answers, available publicly or privately.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly

    #Help Desk #Knowledge Base #Internal Knowledgebase

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