-
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.Pricing:
- Paid
- Free Trial
- $12.0 / Monthly (For per agent)
#Live Chat #Customer Service #Help Desk 1 social mentions
-
ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.
#Knowledge Management #Customer Service #Help Desk 1 user reviews
-
Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.Pricing:
- Paid
- Free Trial
- $99.0 / Monthly (2 Team Accounts)
#Document Management #Knowledge Management #Document Management System 18 social mentions
-
PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.Pricing:
- Paid
- Free Trial
- $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
#Knowledge Management #Live Chat #Customer Service 1 user reviews
-
KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.
#Live Chat #Help Desk #Help Desk And Ticketing
-
Whatfix Enterprise: Enhancing self-service capability of any web product
#Web Analytics #Analytics #User Onboarding And Engagement 3 social mentions
-
Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.
#Live Chat #Help Desk #Help Desk And Ticketing
-
Competitive intelligence and knowledge management software.
#Knowledge Management #WiKis #Customer Support
-
Wowdesk is an affordable, flexible, and user-friendly omnichannel help desk software helping businesses of all sizes deliver WOWing... customer experience.Pricing:
- Freemium
- Free Trial
- $6.0 / Monthly
#Live Chat #Issue Tracking #Help Desk And Ticketing
Product categories
Summary
The top products on this list are BoldDesk, ProProfs Knowledge Base, and Document360.
All products here are categorized as:
Platforms for managing customer inquiries and support tickets.
Internal Knowledgebase.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Customer Support Posts
Related categories
Recently added products
Kaams
WSN Insight
Informa
Auros
ManIPulate
Zeruh
HelpCenter.io
Conversity
Anana Environment Validator
Forum Interpreter
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!