Text.com Alternatives & Competitors

Turn Every Conversation into Business Results.

Key Respond.io features:

Multi-channel messaging Centralized platform Automation capabilities Customizable interface

paid Free Trial $99 / Monthly

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount.

Key Seranova features:

Automated post-job review requests AI-powered sentiment analysis Positive, neutral, and negative routing rules Automated Google Review link distribution

Try for free paid Free Trial $49.99 / Monthly (Up to 100 SMS review requests/month, One follow up)

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

Conversational UX Platform. (ex API.ai).

Key Dialogflow features:

Ease of Use Integrations Natural Language Processing Pre-built Agents

User feedback in 1 simple overview 🔥.

Key Upvoty features:

User-Friendly Interface Centralized Feedback Customizable Feedback Boards Roadmap Integration

paid Free Trial $15 / Monthly (Unlimited projects available)

Lyro is an AI Customer Experience Agent that resolves support, automates actions, and drives sales - trained and coached like a human agent.

Key Lyro AI agent features:

Easy Setup and No-Code Configuration AI-Powered Conversational Support Learns From Your Knowledge Base Cost-Effective Customer Support Automation

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50 / Monthly

RateUp is the #1 AI-powered WhatsApp Business API & omnichannel customer engagement platform. The only inbox for chat automation, collect feedback & build loyalty.

Key RateUp features:

Customer Engagement Software Customer Satisfaction Software Customer Feedback Software

freemium $25 / Monthly (3 Teams & 3 Users 3 WhatsApp Automations Role-based permission)

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20 / Monthly (1 agent)

Customers.ai (former MobileMonkey) is a platform for marketers to create, manage and promote their brands with AI chatbots.

Key Customers.ai features:

Multichannel Support Automation Features User-Friendly Interface Integration Capabilities

Open-source platform for developers to build high-quality digital assistants.

Key Botpress features:

Open Source Modular Architecture User-Friendly Interface Multi-Channel Support

Open Source paid Free Trial

A single, collaborative conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members. With the help of our WhatsApp Chatbots, provide your business with the necessary 24x7 customer support.

Key Gallabox features:

User-Friendly Interface Comprehensive Features Customizable Workflows Scalability

paid