Sympoq VS Zendesk
Compare Sympoq VS Zendesk and see what are their differences
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting
user engagement.
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Sympoq
JitBit Helpdesk
Vision Helpdesk
iHelpDesk
Deskero
Desk.com
Requuest
Salesforce Service Cloud
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
Sympoq is intuitive and flexible help desk software built to help manage help desk processes with a 360° view of customer service and support activities.
Sympoq can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the Sympoq's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
Sympoq ZendeskZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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Sympoq's answer
Startups and agile support teams.
Sympoq's answer
Sympoq is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
Sympoq's answer
Sympoq's answer
Sympoq has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
Sympoq's answer
Sympoq delivers AI driven support ticket management integrated with live chat and knowledgebase.
Sympoq's answer
Sympoq delivers pure Cloud solution - Help desk Software-as-a-Service.
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Vision Helpdesk - Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!