Software Alternatives & Reviews

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system. subtitle

Top 11 Open-Source Alternatives to Salesforce Service Cloud

Drift DiamanteDesk osTicket ChatWoot Zammad FreeScout Chaskiq BotPenguin Kore Jovo

Summary

The top open-source alternatives to Salesforce Service Cloud are Drift, DiamanteDesk, and osTicket. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  2. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  3. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  4. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  5. 5
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  6. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  7. Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 3 social mentions

  8. “Behind every successful company, there’s a quirky chatbot”- BotPenguin
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $5.0 / Monthly

    #Chatbots #Lead Generation #Customer Support 3 social mentions

  9. 9
    Kore is an easy to use web application framework for writing scalable web APIs in C.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Help Desk 8 social mentions

  10. 10
    🗣 Build cross-platform apps for Alexa and Google Home
    Pricing:
    • Open Source

    #Chatbots #Customer Support #iPhone

  11. 11
    EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
    Pricing:
    • Open Source
    • Free
    • Free Trial

    #CRM #Open Source #Sales

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If you think we've missed something, please suggest an alternative to Salesforce Service Cloud.
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  1. TLinky avatar
    TLinky
    · 4 months ago
    · Reply

    Nice Product!