ManageEngine SupportCenter Plus
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
Some of the top features or benefits of ManageEngine SupportCenter Plus are: Multi-channel support, Request tracking & automation, Portal, Account and contact management, Time tracking and billing, Reports, dashboards and KPIs, and Live Chat. You can visit the info page to learn more.
- Paid
- Free Trial
- $995.0 / Annually (10 technicians)
- Windows
- Linux
- Browser
- Android
- iOS
Best ManageEngine SupportCenter Plus Alternatives & Competitors in 2025
The best ManageEngine SupportCenter Plus alternatives based on verified products, community votes, reviews and other factors.
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Open-Source Alternatives.
Latest update:
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Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Key Helpy.io features:
Open Source Multi-Channel Support Self-hosting Option Community Engagement
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Help Scout is a simple, straightforward way to provide excellent support.
Key HelpScout features:
User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support
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SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
Key SysAid features:
Helpdesk Automation Workflow Automation Service order workflow CMDB
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Zendesk is a beautiful, lightweight help-desk solution.
Key Zendesk features:
User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics
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A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
Key GrooveHQ features:
User-Friendly Interface Affordable Pricing Collaborative Features Customizability
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
Key Freshdesk features:
User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable
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CRM solution for small to midsize firms.
Key SpinOffice CRM features:
User-Friendly Interface Integrated Communication Document Management Task Management
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CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.
Key Salesforce features:
Customizability Comprehensive Suite Third-Party Integrations User Community and Support
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Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
Key Helprace features:
Comprehensive Customer Support Suite User-Friendly Interface Customization Options Integrated Knowledge Base
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RealtyJuggler Real Estate Software is an Internet based real estate software product for Realtors...
Key RealtyJuggler features:
Affordability Ease of Use Feature Set Customer Support
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Gorgias is a helpdesk built to provide great support at scale.
Key Gorgias features:
Multi-channel Support Automation Capabilities E-commerce Integration Analytics and Reporting
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Key Salesforce Service Cloud features:
Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights
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Web based CRM software for SMEs & small teams.
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Key Intercom features:
User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities
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