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ManageEngine SupportCenter Plus VS Google Cloud Console

Compare ManageEngine SupportCenter Plus VS Google Cloud Console and see what are their differences

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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Google Cloud Console logo Google Cloud Console

Use Cloud Console to manage everything powering your cloud application: data analysis, VMs, datastore, databases, networking, and developer services.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Google Cloud Console Landing page
    Landing page //
    2023-08-23

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Google Cloud Console

Website
cloud.google.com
Pricing URL
Official Google Cloud Console Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Google Cloud Console features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Google Cloud Console videos

+ Add

Google Cloud Console | Google Cloud Platform Tutorial | Google Cloud Architect Training | Edureka

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Google Cloud Console)

ManageEngine SupportCenter Plus

Google Cloud Console

Help Desk
100 100%
Help Desk
0% 0
Tool
0 0%
Tool
100% 100
Customer Support
100 100%
Customer Support
0% 0
Property Management
0 0%
Property Management
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and Google Cloud Console. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Google Cloud Console seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Google Cloud Console mentions (3)

  • Zipcode Database?
    Sorry forgot to add the link to get an API key from the Google Cloud Console https://cloud.google.com/cloud-console/. Source: 12 months ago
  • Google Cloud Reference
    Cloud Console: Web-based management console 🔗Link. - Source: dev.to / over 1 year ago
  • DEVOPS AS A SERVICE
    The Cloud Console provides you with a satellite’s-eye perspective of every aspect of your DevOps on the cloud, allowing you to manage all aspects of GCP from your desktop or on the go. Monitor and control anything on Google’s native Android iOS, from virtual machines to release management and rollback. The GCP Cloud Console provides your collaborative DevOps teams with a centralized location to manage the... Source: almost 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Google Cloud Console, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Turbo Tenant - Free landlord software for advertising rental properties, applications, tenant screening, credit reports, and renter management. Find your best renter.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Hemlane - Hemlane offers flexible management of long-term rentals through an end-to-end online software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tenant File Property Management - Tenant File Property management software is an on-premise desktop based software for rental property owners and managers.

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