Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

ReactOS Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

ReactOS mentions (66)

• Someone connected Windows XP to the internet, and it didn't survive long

  I wonder how ReactOS does as it is Windows XP/2003 compatible? https://reactos.org/. - Source: Hacker News / 10 days ago

• Questioning "The Value of Open Source Software"

  Https://reactos.org/ implement some of the windows API. - Source: Hacker News / 3 months ago

• Windows 10 end of life could prompt torrent of e-waste

  You can use Rufus: https://rufus.ie/en/ To modify the ISO to turn off hardware check and TPM support for Windows 11 to install it on an unsupported PC. https://github.com/pbatard/rufus/wiki/FAQ#user-content-Help_I_dont_see_the_option_to_bypass_the_need_for_a_Microsoft_account_with_Windows_11 https://aros.sourceforge.io/ https://www.haiku-os.org/ and https://www.arcanoae.com/arcaos/ I know some third-world nations... - Source: Hacker News / 5 months ago

• Microsoft Will Eventually Start Charging You for Windows 10 Security Updates

  I suppose you want ReactOS https://reactos.org/. - Source: Hacker News / 6 months ago

• Rumor: Windows 12 could become a subscription based operating system

  On a side note, in a universe where ReactOS[0] had comprehensive drivers support, would it be a better alternative to modern Windows? Or would desktop Linux? That's a fun thought exercize, at least for me :) [0] https://reactos.org/. - Source: Hacker News / 8 months ago