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Zoho Desk VS Arch Linux

Compare Zoho Desk VS Arch Linux and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Arch Linux logo Arch Linux

You've reached the website for Arch Linux, a lightweight and flexible Linux® distribution that tries to Keep It Simple. Currently we have official packages optimized for the x86-64 architecture.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Arch Linux Landing page
    Landing page //
    2018-09-29

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Arch Linux features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Arch Linux videos

Top Five Reasons To Run Arch Linux

More videos:

  • Review - Ubuntu Vs Arch Linux | Which is the Best Linux Distro?
  • Review - Arch Linux - Simple, Fast, & Custom Distro Overview + Gameplay
  • Review - Arch Linux Is A Great Distro But You Shouldn't Use It
  • Review - Fedora vs Arch Linux - Battle of the Best!
  • Review - Fedora vs Debian and Arch Linux

Category Popularity

0-100% (relative to Zoho Desk and Arch Linux)
Customer Support
100 100%
0% 0
Linux
0 0%
100% 100
Help Desk
100 100%
0% 0
Operating Systems
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Arch Linux. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Arch Linux

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Arch Linux Reviews

Top 9 Fastest Linux Distros in 2024
One of the defining features of Arch Linux is its package management system, ‘Pacman’, which is designed to be fast, and reliable as it uses a simple command-line interface and a binary package format. Moreover, it makes the OS easy to install and manage software on the system.
Source: linuxsimply.com
Finding the Best Linux Distro for Your Organization
Arch Linux is a lightweight and highly customizable Linux distro that emphasizes simplicity, minimalism, and a "do-it-yourself" approach. It is designed for experienced users who want to build a tailored and efficient operating system environment according to their specific needs. Arch Linux rolling-release model provides continuous updates to the latest software packages...
The best Linux distributions (operating systems)
Fans of Linux consider Arch Linux the “pure” distribution. The minimalistic operating system forgoes any graphical tools. As such Arch Linux is slim and customizable, but this could scare away newcomers. Simplicity is part of the basic idea of Arch Linux, but here it refers to the distribution’s features. Arch Linux is managed with Pacman and is a suitable base for most...
Source: www.ionos.com
6 Best Free Alternatives to Windows for Advanced Users
Arch Linux users enjoy the latest updates on other Linux distributions before most users. All you need to do is use Pacman, Arch Linux’s package manager.
Source: techcult.com
Best Top 20 Ubuntu Linux Alternatives (Pros and Cons)
Artix Linux is a rolling-release distribution based on Arch Linux, which uses OpenRC, runit, s6, suite66, or dinit as init rather than systemd. It is possible to utilize packages from the Arch Linux repositories or any other derivative distribution, even those that expressly depend on systemd, on Artix Linux, as it is a pacman-based distribution. AUR (Arch User Repository)...

Social recommendations and mentions

Based on our record, Arch Linux seems to be a lot more popular than Zoho Desk. While we know about 256 links to Arch Linux, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Arch Linux mentions (256)

  • Penguin, Chicken or Duck? (Eros, OC, Microsoft Bing AI Generated)
    Arch is a popular Linux distribution(basically an os). Him saying that he uses arch is basically a joke that arch Linux users will always mention that they use the distro. (Also a penguin is also the Linux mascot). Source: 5 months ago
  • Arch Linux bugtracker migration to Gitlab completed
    Arch sends distribution news every week or so, usually in one or two paragraphs. https://archlinux.org/ I've followed the gitlab migration and every package and distribution change that warranted community notification for more than a decade. It's such an empowering feeling to have tracked all the changes to the distribution over a decade. The Arch maintainer culture has managed to provide consistent high quality... - Source: Hacker News / 5 months ago
  • Moving from Mint to Arch
    When searching for something just add Arch Linux to the and follow official archlinux.org and use duckduckgo.com for better results. You will get amazed how good arch wiki explained everything and how aur has very large apps. Source: 5 months ago
  • Can't "sudo pacman -Syu" (jdk-openjdk and jre-openjdk are in conflict)
    I wonder how many people got frustrated with the solution posted on the front page of https://archlinux.org/, as it seems to not have been fixed for 5 days already. Source: 6 months ago
  • why is archlinux not releasing the october's monthly update ?
    When I visit the archlinux.org website I can't find the archlinux 2023.10.x update,. Source: 7 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Arch Linux, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ubuntu - Ubuntu is a Debian Linux-based open source operating system for desktop computers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Linux Mint - Linux Mint is one of the most popular desktop Linux distributions and used by millions of people.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Manjaro - Manjaro Linux is a linux distribution which is based on arch linux. It uses the PACMAN package manager.