Software Alternatives, Accelerators & Startups

Zoho Desk VS Linux Mint

Compare Zoho Desk VS Linux Mint and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Linux Mint logo Linux Mint

Linux Mint is one of the most popular desktop Linux distributions and used by millions of people.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Linux Mint Landing page
    Landing page //
    2023-09-13

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Linux Mint features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Linux Mint videos

Reviewed: Linux Mint 19.3 "Tricia" (Cinnamon Edition)

More videos:

  • Review - Linux Mint 19.2 "Tina" Review (Cinnamon Edition)
  • Review - Feature Complete? - Linux Mint 19.1 Review

Category Popularity

0-100% (relative to Zoho Desk and Linux Mint)
Customer Support
100 100%
0% 0
Linux
0 0%
100% 100
Help Desk
100 100%
0% 0
Linux Distribution
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Linux Mint. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Linux Mint

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Linux Mint Reviews

  1. Best linux distro

    i have used about 2years linux mint and i really like it look and feel

    🏁 Competitors: Ubuntu, Windows 10
    👍 Pros:    Easy to use|Easy user interface|Easy customizability|Secure
    👎 Cons:    Slow

10 Most Popular Linux Distros of the Year 2023
For most of the Desktop users who move from Windows to Linux, their first preference would be the popular Mint. It is because of the user-friendly Cinnamon interface and out-of-the-box multimedia support. Also, it is based on Ubuntu, although Debian Linux Mint is also available, still the Ubuntu derived Mint is more common among the users. You will have Software Manager to...
The 5 Best Privacy-Focused Operating Systems
Linux Mint is a popular Linux distribution known for its user-friendliness. You can configure Linux Mint to enhance your privacy, and, when combined with the Cinnamon desktop environment, it offers a smooth and familiar user experience. As with any Linux distribution, Linux Mint offers open source code, but also comes with antivirus capabilities, making it easier for you to...
12 Best Linux Distros You Should Use
Linux Mint has established itself as one of the best distros for beginner Linux users, thanks to Cinnamon’s simplicity (Linux Mint’s desktop environment) and ease of use. It’s an Ubuntu-based operating system that’s good for day-to-day usage and gaming. The Windows-like feel of Mint makes users switching from Windows feel at home and is one of the main selling points of the...
Source: beebom.com
Finding the Best Linux Distro for Your Organization
Debian is known for its commitment to open source principles, stability, and extensive package management system. It serves as the foundation for various other Linux distros such as Ubuntu and Linux Mint. Debian is widely used in both desktop and server environments.
The best Linux distributions (operating systems)
Linux Mint is also based on Ubuntu and is now an established alternative. The operating system is based on specially designed desktop environments and comes with important software pre-installed. The system is considered stable and user-friendly. Hardware support, useful security tools, and a practical file manager are available. For (former) Windows users, Linux Mint is...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, Linux Mint seems to be a lot more popular than Zoho Desk. While we know about 423 links to Linux Mint, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Linux Mint mentions (423)

  • best Distro for Noob
    When I started out, I used red hat, Suse linux, and then finally I jumped to Ubuntu, when they killed gnome and rolled out their new GUI later, I switched to Ubuntu Mate, with xfce alternatively installed. And then later came MINT. Which is based on ubuntu anyway. Source: 5 months ago
  • Windows 10 support doesn't end in 2025 after all, if you pay up
    I'm partial to Linux Mint myself, but at this point, if you're not running some Windows specific software, there's less and less reason to use it every year. Source: 5 months ago
  • Introduction
    My first Linux distro was PopOS and It was a refreshing experience. It was really easy to install, use, and game on. I distro hopped a few times to see what other linux flavors are like. These are the ones that I remember trying Zorin OS and Linux Mint. These ones looked mostly like windows and it was easy to use. At work, I gained most of my linux knowledge from docker and configuring / administrating RHEL... - Source: dev.to / 7 months ago
  • is linuxmint.com down?
    I cant access the site , is linuxmint.com down ? Source: 7 months ago
  • Why Linux Mint is the best Linux distribution
    If you have been reading some of the articles on my blog, you will have seen that I often talk about macOS or the Mac Mini. And this is because this is the preferred machine that I use for the development of multiplatform apps, however, my main operating system, the one I use "by default", the one I use for personal and professional management, the one I use for my tech experiments, is, and has been for the past... - Source: dev.to / 10 months ago
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What are some alternatives?

When comparing Zoho Desk and Linux Mint, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ubuntu - Ubuntu is a Debian Linux-based open source operating system for desktop computers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fedora - Fedora creates an innovative, free, and open source platform for hardware, clouds, and containers that enables software developers and community members to build tailored solutions for their users.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Manjaro - Manjaro Linux is a linux distribution which is based on arch linux. It uses the PACMAN package manager.