Zoho Desk VS Ubuntu

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Ubuntu Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Ubuntu mentions (229)

• `Nano`sphere

  So, yeah, no .deb file, no curl/wget, no apt repository that they maintain. OK, cool 😎 no problem. I'll keep looking on Ubuntu side to see if Ubuntu has something 😁 you know. I could see that GNU Aspel's appendix does seem to have a recipe for how to make it myself if I wanted to go that route, as I pointed out earlier, however, since I have Ubuntu, I kept stomping the pavement and then it happened, I was able to... - Source: dev.to / 3 months ago

• Microsoft Edge ignores user wishes, slurps tabs from Chrome without permission

  * As always, Ubuntu(https://ubuntu.com/) All solid, functional, and not treating you like cattle. - Source: Hacker News / 3 months ago

• Any ideas on how to fix

  Yes, visit this website and install: https://ubuntu.com/. Source: 5 months ago

• Multipass: Ubuntu Virtual Machines Made Easy

  $ multipass shell server Welcome to Ubuntu 22.04.3 LTS (GNU/Linux 5.15.0-87-generic x86_64) * Documentation: https://help.ubuntu.com * Management: https://landscape.canonical.com * Support: https://ubuntu.com/advantage System information as of Fri Nov 10 01:32:53 CST 2023 System load: 0.0 Processes: 90 Usage of /: 30.9% of 4.67GB Users logged in: 0 ... - Source: dev.to / 6 months ago

• How to rescue an encrypted LUKS partition that was partially modified by a Windows tool?

  The Linux installation is/was Ubuntu with an encrypted LUKS partition and before applying a week-old backup I thought that there might be a change of rescuing some data. Source: 6 months ago