Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, ReactOS should be more popular than Freshdesk. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I wonder how ReactOS does as it is Windows XP/2003 compatible? https://reactos.org/. - Source: Hacker News / 20 days ago
Https://reactos.org/ implement some of the windows API. - Source: Hacker News / 4 months ago
You can use Rufus: https://rufus.ie/en/ To modify the ISO to turn off hardware check and TPM support for Windows 11 to install it on an unsupported PC. https://github.com/pbatard/rufus/wiki/FAQ#user-content-Help_I_dont_see_the_option_to_bypass_the_need_for_a_Microsoft_account_with_Windows_11 https://aros.sourceforge.io/ https://www.haiku-os.org/ and https://www.arcanoae.com/arcaos/ I know some third-world nations... - Source: Hacker News / 6 months ago
I suppose you want ReactOS https://reactos.org/. - Source: Hacker News / 6 months ago
On a side note, in a universe where ReactOS[0] had comprehensive drivers support, would it be a better alternative to modern Windows? Or would desktop Linux? That's a fun thought exercize, at least for me :) [0] https://reactos.org/. - Source: Hacker News / 8 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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