Zoho Desk
Freshdesk
Zendesk
LiveAgent
HelpScout
Salesforce Service Cloud
Intercom
Front
CodeClimate
Codacy
SonarQube
ESLint
CodeFactor.io
Coveralls
SensioLabs Insight
Source-Navigator NG
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk CodeClimateWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, CodeClimate seems to be a lot more popular than Zoho Desk. While we know about 19 links to CodeClimate, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / about 5 years ago
Automated analysis tools: SonarQube, CodeClimate, and Codacy detect code-level debt automatically: cyclomatic complexity, code duplication, dependency staleness, and coverage gaps. These tools supplement but don't replace the architectural and business-logic debt that requires human judgment to identify and document. - Source: dev.to / 4 months ago
CodeClimate and Codacy can generate before/after metrics for code quality that make the starting and ending states concrete rather than subjective. - Source: dev.to / 4 months ago
CodeClimate quantifies maintainability so teams canโt hand-wave garbage away. - Source: dev.to / 11 months ago
Code Climate: Link - Automated code review and quality analysis for codebase health. - Source: dev.to / about 1 year ago
Use tools like SonarQube or CodeClimate to spot the high-risk 20%. Then fix one thing at a time not everything at once. This isnโt Dark Souls. - Source: dev.to / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ESLint - The fully pluggable JavaScript code quality tool