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Zoho Desk VS Bing

Compare Zoho Desk VS Bing and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Bing logo Bing

Bing helps you turn information into action, making it faster and easier to go from searching to doing.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Bing Landing page
    Landing page //
    2023-05-09

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Bing

Website
bing.com
Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Bing features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Bing videos

Why Bing Isn't a Failure (& the Future of the Internet)

More videos:

  • Review - Switching away from Google Maps : Here Maps, Bing Maps, OpenStreetMap...
  • Review - Bing Maps Preview Redesign 2015 (Trip Planning, Along the Route, Reviews)
  • Review - Google vs Bing Search Results Comparison and Review in 2019 October 25th - Is Bing As Good As Google
  • Review - Palmer Candy Co. Twin Bing Bar and Owyhee Idaho Spud Candy Bar Review
  • Review - Did Microsoft Just Kill Google?? ft. New Bing
  • Review - A first look at Microsoft’s new Bing, powered by upgraded ChatGPT AI
  • Tutorial - What is Bing AI (in 120 seconds) & How to start using Bing Chat

Category Popularity

0-100% (relative to Zoho Desk and Bing)
Customer Support
100 100%
0% 0
Search Engine
0 0%
100% 100
Help Desk
100 100%
0% 0
Internet Search
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Bing. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Bing

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Bing Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Based on OpenAI large language model, which is much more powerful than ChatGPT and GPT-3.5, Bing AI is specifically designed to take search to the next level, and it has been tailored to maximize speed, accuracy, and efficiency. It uses the key learnings and advancements from its predecessors to ensure users get the best possible results.
Source: writesonic.com
5 ChatGPT alternatives to try when the AI chatbot is at capacity
There's also a way you can try the AI-powered Bing without actually signing up. As Mashable's Cecily Mauran wrote, you can preview the tool on Bing's homepage. You just have to click "learn more" to a prompt about the new Bing coming down the pipeline.
Source: mashable.com
The Next Google
“Brave Search can operate as stand-alone, the rest cannot as they rely on Google or Bing. Most search engines are not independent search engines, and while they may provide some value, they are qualitatively different from what Brave Search is doing. Independence is not something directly actionable, but it’s a fundamental property. Independence means that Brave Search would...
Source: dkb.io
The Difference Between Search Engines
There are a whole lot of similarities among Google and Bing. Bing is completely different as a result of the highly advertised praise methods. It has many features identical to Google and that's the primary distinction between Bing and DuckDuckGo. The later has fewer features and it believes in the privacy of its users. As a result of that in contrast to Bing, it does now...
No need for Google: 12 alternative search engines in 2018
Like Bing, you have to look closely at Baidu to see many differences between it and Google (other than it being in Mandarin). It is similar aesthetically, has a reliance on ads, and is also making moves to incorporate more rich features in the SERPs.

Social recommendations and mentions

Based on our record, Bing seems to be a lot more popular than Zoho Desk. While we know about 337 links to Bing, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Bing mentions (337)

  • Support Response on Auto Redeem Not Working
    Prior to the 15 minute delay being added, my daily search routine was to open 30 of the headline links on the bing.com homepage. I would briefly read some if they were interesting, glance at others and close some immediately. Source: 5 months ago
  • Why Mainstream Media is silent on the news on the Schumer Amendment.
    Did you tried with clean cookies/logged out. I do get relevant results like debrief and reddit on UAPDA. What about bing.com? Source: 5 months ago
  • Cooldown mechanism is no more.
    What about today for you? For me not a single search will now register, using bing.com on Firefox on Windows :|. Source: 5 months ago
  • Custom Compliance Script + JSON Headaches
    { "Rules": [ { "SettingName": "SystemRestartedWithin7Days", "Operator": "IsEquals", "DataType": "Boolean", "Operand": true, "MoreInfoUrl": https://bing.com, "RemediationStrings": [ { "Language": "en_US", "Title": "System must be restarted within the last 7 days", "Description": "System must be restarted within the last 7 days" ... Source: 5 months ago
  • Lots of queries from my router
    I recently got the Wavlink AX3000 mesh router to replace my service provided router so that I can set my own preferred DNS server (running Pihole on my Rasberry Pi). Since hooking up this router I've been seeing anywhere from 6-12 DNS queries per minute to bing.com of A and AAAA type. I dont use bing and the IP indicates that the requests are coming from the router itself. I even setup the Pi as my DHCP server to... Source: 5 months ago
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What are some alternatives?

When comparing Zoho Desk and Bing, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Maps - Find local businesses, view maps and get driving directions in Google Maps.