Software Alternatives, Accelerators & Startups

Zoho Desk VS DuckDuckGo

Compare Zoho Desk VS DuckDuckGo and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

DuckDuckGo logo DuckDuckGo

The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • DuckDuckGo Landing page
    Landing page //
    2023-07-27

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

DuckDuckGo features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

DuckDuckGo videos

Google vs DuckDuckGo | Search engine manipulation, censorship and why you should switch

More videos:

  • Review - Presearch Privacy Review #8 - DuckDuckGo
  • Review - How private browser 'DuckDuckGo' may be giving your data to Google

Category Popularity

0-100% (relative to Zoho Desk and DuckDuckGo)
Customer Support
100 100%
0% 0
Search Engine
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Search
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and DuckDuckGo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and DuckDuckGo

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

DuckDuckGo Reviews

  1. Google chrome, firefox, edge, ie, opera, are now tracking you.

    ddg is my favorite search engine and it has great restutes. It has a built in video player too! The only problem is that i have to use google in a blue moon to get the results it need. Duckside! Brave! Lunix!


10 Best FREE Anti Tracking Software In 2023 [TOP SELECTIVE]
DuckDuckGo is a reputable name in the market of the private web browser, as this tool allows users to easily access the internet and ensure that they do not get traced. DuckDuckGo ensures that your data remains safe and out of reach, and the best thing about the tool is the incognito mode. The incognito mode does not create any cookies, making the mode completely private.
The Difference Between Search Engines
There are a whole lot of similarities among Google and Bing. Bing is completely different as a result of the highly advertised praise methods. It has many features identical to Google and that's the primary distinction between Bing and DuckDuckGo. The later has fewer features and it believes in the privacy of its users. As a result of that in contrast to Bing, it does now...
I Ditched Google for DuckDuckGo. Here's Why You Should Too
A quick office survey revealed similar search banality: recent Googles included "capitalist," "toxoplasmosis," and "hyde park police." For the most part, what we’re looking for online is simple: definitions, companies, names, and places. Where DuckDuckGo has struggled is when I look for something incredibly specific. So, for example, search for "film Leonardo Dicaprio goats...
Source: www.wired.com
No need for Google: 12 alternative search engines in 2018
Like DuckDuckGo, StartPage was founded with strict user Privacy as its USP. Again, it doesn’t track and store your data, and it doesn’t target ads based on your behaviors.
Top 10 Best Google Search Engine Alternative List of 2019
DuckDuckGo is a very loved search engine by many of the users, especially in China. There are many reasons. First, this has a neat and clean interface. And the other great thing about DuckDuckGo is that this search engine never tracks you and your activities.

Social recommendations and mentions

Based on our record, DuckDuckGo seems to be a lot more popular than Zoho Desk. While we know about 1669 links to DuckDuckGo, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

DuckDuckGo mentions (1669)

  • Bountysource Stole at Least $17,000 from Open Source Developers
    There's fraud and embezzlement in non-profits all the time. Just entering that in a search engine shows tons of examples: https://duckduckgo.com/?t=ffab&q=fraud+and+embezzlement+in+non-profits When I was involved in scouts this was a thing as well; not even always due to malice, sometimes also due to incompetence and/or inattention. - Source: Hacker News / 12 days ago
  • Desert greening is transforming dust and sand into farmable soil (2023)
    Please install an ad blocker such as [1]. If you are on iOS look into a VPN-based ad blocker. 1. https://duckduckgo.com/?q=ublock+origin. - Source: Hacker News / 13 days ago
  • Alice's Adventures in a Differentiable Wonderland
    No, I think the inspiration is more direct https://duckduckgo.com/?q=lewis+carroll+alice+in+wonderland+math. - Source: Hacker News / 15 days ago
  • Biden signs TikTok 'ban' bill into law, starting clock for ByteDance to divest
    Yea caught me, I self reported to try and trick everyone. Jokes aside my comment was based on net neutrality if you don’t remember https://duckduckgo.com/?q=net+neitrality+bot+comments Some of the stuff that really chipped at our privacy as our isps got to sell our dns pings to advertisers and social media. Have a good day citizen. - Source: Hacker News / 21 days ago
  • A24's New AI-Generated 'Civil War' Ads Generate Controversy
    Changing face of marketing? Trailers containing scenes that weren't in the movie has happened for decades. https://duckduckgo.com/?q=trailer+scenes+not+in+movie. - Source: Hacker News / 24 days ago
View more

What are some alternatives?

When comparing Zoho Desk and DuckDuckGo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Searx - Open source metasearch engine

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

StartPage - Startpage search engine, the new private way to search Google. Protect your Privacy with Startpage!