Software Alternatives, Accelerators & Startups

Bing VS LiveAgent

Compare Bing VS LiveAgent and see what are their differences

Bing logo Bing

Bing helps you turn information into action, making it faster and easier to go from searching to doing.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Bing Landing page
    Landing page //
    2023-05-09
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Bing

Website
bing.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Bing features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Bing videos

Switching away from Google Maps : Here Maps, Bing Maps, OpenStreetMap...

More videos:

  • Review - Why Bing Isn't a Failure (& the Future of the Internet)
  • Review - Bing Maps Preview Redesign 2015 (Trip Planning, Along the Route, Reviews)
  • Review - Google vs Bing Search Results Comparison and Review in 2019 October 25th - Is Bing As Good As Google
  • Review - Palmer Candy Co. Twin Bing Bar and Owyhee Idaho Spud Candy Bar Review
  • Review - Did Microsoft Just Kill Google?? ft. New Bing
  • Review - A first look at Microsoft’s new Bing, powered by upgraded ChatGPT AI
  • Tutorial - What is Bing AI (in 120 seconds) & How to start using Bing Chat

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Bing and LiveAgent)
Search Engine
100 100%
0% 0
Customer Support
0 0%
100% 100
Internet Search
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Bing and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Bing and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bing and LiveAgent

Bing Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Based on OpenAI large language model, which is much more powerful than ChatGPT and GPT-3.5, Bing AI is specifically designed to take search to the next level, and it has been tailored to maximize speed, accuracy, and efficiency. It uses the key learnings and advancements from its predecessors to ensure users get the best possible results.
Source: writesonic.com
5 ChatGPT alternatives to try when the AI chatbot is at capacity
There's also a way you can try the AI-powered Bing without actually signing up. As Mashable's Cecily Mauran wrote, you can preview the tool on Bing's homepage. You just have to click "learn more" to a prompt about the new Bing coming down the pipeline.
Source: mashable.com
The Next Google
“Brave Search can operate as stand-alone, the rest cannot as they rely on Google or Bing. Most search engines are not independent search engines, and while they may provide some value, they are qualitatively different from what Brave Search is doing. Independence is not something directly actionable, but it’s a fundamental property. Independence means that Brave Search would...
Source: dkb.io
The Difference Between Search Engines
There are a whole lot of similarities among Google and Bing. Bing is completely different as a result of the highly advertised praise methods. It has many features identical to Google and that's the primary distinction between Bing and DuckDuckGo. The later has fewer features and it believes in the privacy of its users. As a result of that in contrast to Bing, it does now...
No need for Google: 12 alternative search engines in 2018
Like Bing, you have to look closely at Baidu to see many differences between it and Google (other than it being in Mandarin). It is similar aesthetically, has a reliance on ads, and is also making moves to incorporate more rich features in the SERPs.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Bing seems to be more popular. It has been mentiond 337 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bing mentions (337)

  • Support Response on Auto Redeem Not Working
    Prior to the 15 minute delay being added, my daily search routine was to open 30 of the headline links on the bing.com homepage. I would briefly read some if they were interesting, glance at others and close some immediately. Source: 6 months ago
  • Why Mainstream Media is silent on the news on the Schumer Amendment.
    Did you tried with clean cookies/logged out. I do get relevant results like debrief and reddit on UAPDA. What about bing.com? Source: 6 months ago
  • Cooldown mechanism is no more.
    What about today for you? For me not a single search will now register, using bing.com on Firefox on Windows :|. Source: 6 months ago
  • Custom Compliance Script + JSON Headaches
    { "Rules": [ { "SettingName": "SystemRestartedWithin7Days", "Operator": "IsEquals", "DataType": "Boolean", "Operand": true, "MoreInfoUrl": https://bing.com, "RemediationStrings": [ { "Language": "en_US", "Title": "System must be restarted within the last 7 days", "Description": "System must be restarted within the last 7 days" ... Source: 6 months ago
  • Lots of queries from my router
    I recently got the Wavlink AX3000 mesh router to replace my service provided router so that I can set my own preferred DNS server (running Pihole on my Rasberry Pi). Since hooking up this router I've been seeing anywhere from 6-12 DNS queries per minute to bing.com of A and AAAA type. I dont use bing and the IP indicates that the requests are coming from the router itself. I even setup the Pi as my DHCP server to... Source: 6 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Bing and LiveAgent, you can also consider the following products

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Maps - Find local businesses, view maps and get driving directions in Google Maps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.