Bing Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Bing mentions (337)

• Support Response on Auto Redeem Not Working

  Prior to the 15 minute delay being added, my daily search routine was to open 30 of the headline links on the bing.com homepage. I would briefly read some if they were interesting, glance at others and close some immediately. Source: 6 months ago

• Why Mainstream Media is silent on the news on the Schumer Amendment.

  Did you tried with clean cookies/logged out. I do get relevant results like debrief and reddit on UAPDA. What about bing.com? Source: 6 months ago

• Cooldown mechanism is no more.

  What about today for you? For me not a single search will now register, using bing.com on Firefox on Windows :|. Source: 6 months ago

• Custom Compliance Script + JSON Headaches

  { "Rules": [ { "SettingName": "SystemRestartedWithin7Days", "Operator": "IsEquals", "DataType": "Boolean", "Operand": true, "MoreInfoUrl": https://bing.com, "RemediationStrings": [ { "Language": "en_US", "Title": "System must be restarted within the last 7 days", "Description": "System must be restarted within the last 7 days" ... Source: 6 months ago

• Lots of queries from my router

  I recently got the Wavlink AX3000 mesh router to replace my service provided router so that I can set my own preferred DNS server (running Pihole on my Rasberry Pi). Since hooking up this router I've been seeing anywhere from 6-12 DNS queries per minute to bing.com of A and AAAA type. I dont use bing and the IP indicates that the requests are coming from the router itself. I even setup the Pi as my DHCP server to... Source: 6 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago