Software Alternatives, Accelerators & Startups

Zendesk VS WordPress.com

Compare Zendesk VS WordPress.com and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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WordPress.com logo WordPress.com

Create a free website or build a blog with ease on WordPress.com. Dozens of free, customizable, mobile-ready designs and themes. Free hosting and support.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • WordPress.com Landing page
    Landing page //
    2023-10-03

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

WordPress.com videos

WordPress.COM Review: Is it really easier than WordPress.ORG?

More videos:

  • Review - Wordpress.com Review: Good For Users Familiar with Wordpress
  • Review - WORDPRESS.COM REVIEW 2020: THE BEST WEBSITE BUILDER?! | PROS AND CONS | TECH TIME #110
  • Review - WordPress.org VS WordPress.com: The Confusing Differences Explained!
  • Review - Should You Use WordPress.com? | WordPress.com Honest Review

Category Popularity

0-100% (relative to Zendesk and WordPress.com)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Help Desk
100 100%
0% 0
Website Builder
0 0%
100% 100

User comments

Share your experience with using Zendesk and WordPress.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and WordPress.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

WordPress.com Reviews

8+ Best Cheap Domain Name Providers in 2024 [Compared]
WordPress.com has grown to become one of the leading domain registration companies in the industry in the past few years. While they strive to keep their prices competitive, they also maintain a high level of service quality and customer support.
Source: themehunk.com
20 Best Free Website Hosting (July 2023)
Managed by Automattic, the development company behind the open-source CMS you see with seemingly any hosting plan, WordPress.com allows users to publish a free blog or ecommerce site on a subdomain as part of a wider community.
How to Choose the Best Blogging Platform in 2021 (Compared)
Because of the similarity in names, beginners often start with WordPress.com thinking they are getting the powerful WordPress.org software. After seeing the limitations, users often end up switching from WordPress.com to WordPress.org to have more features, ease of use, and control over their website.
How to Choose the Best Blogging Platform in 2018 (Compared)
Because of the similarity in names, beginners often start with WordPress.com thinking they are getting the powerful WordPress.org software. After seeing the limitations, users often end up switching from WordPress.com to WordPress.org to have more features and control over their website.

Social recommendations and mentions

Based on our record, WordPress.com seems to be a lot more popular than Zendesk. While we know about 1013 links to WordPress.com, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

WordPress.com mentions (1013)

  • Code Injection Options for Blogging Platforms
    Reigning as the undisputed emperor of the Content Management System (CMS) domain, WordPress boasts unparalleled code injection prowess. - Source: dev.to / 2 months ago
  • Lessons Learned Too Late: Reflecting on University Regrets
    You may use Wix, Webflow, WordPress, etc, to build your website and that's totally valid because they allow you to put it together much faster. And if you don't know what style to go for, they offer different templates that you can use. I'd suggest you build it from scratch using libraries like Bootstrap because it is much cheaper and also allows you to explore different technologies. The sky is the limit when it... - Source: dev.to / 3 months ago
  • How To Build Your Personal Brand as a Developer
    Oncе you havе dеfinеd your uniquе valuе proposition, it's timе to dеmonstratе your capabilitiеs and еstablish yoursеlf as an authority in your fiеld. Onе еffеctivе way to showcasе your еxpеrtisе is by crеating a portfolio wеbsitе. This wеbsitе should showcasе your bеst projеcts, highlighting your tеchnical skills and problеm-solving abilitiеs. Includе casе studiеs that dеmonstratе thе challеngеs you facеd and how... - Source: dev.to / 5 months ago
  • How do I make money out of writing?
    Create a website and post (publish) your writings there, https://wordpress.com springs to mind. Source: 5 months ago
  • My wordpress.com site doesn't belong to an account and has no CONFIG file???
    Looks like you are definitely hosting with wordpress.com (I just wanted to confirm that), so your only avenue for support is wordpress.com /support. No-one here can help - wordpress.com is a proprietary hosting platform - it is different to normal Wordpress. Source: 5 months ago
View more

What are some alternatives?

When comparing Zendesk and WordPress.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.