Software Alternatives, Accelerators & Startups

Zendesk VS db<>fiddle

Compare Zendesk VS db<>fiddle and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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db<>fiddle logo db<>fiddle

An online tool for testing, demonstrating and sharing database commands and scripts.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • db<>fiddle Landing page
    Landing page //
    2023-07-24

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

db<>fiddle features and specs

  • Ease of Use
    db<>fiddle provides a simple and intuitive interface that allows users to quickly create and test SQL queries without the need for setting up a local database environment.
  • Multiple Database Support
    The platform supports various SQL dialects including MySQL, PostgreSQL, SQLite, and others, making it versatile for users working with different database systems.
  • Sharing and Collaboration
    Users can easily share their fiddles with others using a generated URL, facilitating collaboration and problem-solving among developers or between developers and clients.
  • No Installation Required
    As a web-based tool, db<>fiddle doesn’t require any software installation, allowing users to access it from any device with an internet connection.
  • Free to Use
    db<>fiddle is free to use, making it an accessible resource for students, hobbyists, and professionals exploring or demonstrating SQL queries.

Possible disadvantages of db<>fiddle

  • Limited Resource Allocation
    As an online tool, db<>fiddle may have limitations in terms of processing power and storage, which can affect the performance when testing complex or resource-intensive queries.
  • Privacy Concerns
    Since db<>fiddle is an online platform, users may have concerns about data security and privacy, especially when working with sensitive SQL queries or data.
  • Dependency on Internet Connection
    The functionality of db<>fiddle is reliant on a stable internet connection, which can be a limitation in environments with poor connectivity.
  • Limited Customization
    Users may find the options for configuration and customization limited compared to locally hosted database applications, potentially restricting advanced testing scenarios.
  • Potential Longevity and Support Issues
    As a third-party online service, users might be concerned about the long-term availability and support of db<>fiddle.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

db<>fiddle videos

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Category Popularity

0-100% (relative to Zendesk and db<>fiddle)
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100
Help Desk
100 100%
0% 0
Online Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and db<>fiddle

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

db<>fiddle Reviews

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Social recommendations and mentions

Based on our record, db<>fiddle should be more popular than Zendesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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db<>fiddle mentions (20)

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What are some alternatives?

When comparing Zendesk and db<>fiddle, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SQL Fiddle - A tool for easy online testing and sharing of database problems and their solutions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

DB Fiddle - An online tool for testing, sharing and collaborating on SQL snippets

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Online SQL Editor - Free Online SQL Editor