Software Alternatives, Accelerators & Startups

SQL Fiddle VS Zendesk

Compare SQL Fiddle VS Zendesk and see what are their differences

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SQL Fiddle logo SQL Fiddle

A tool for easy online testing and sharing of database problems and their solutions.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • SQL Fiddle Landing page
    Landing page //
    2022-01-31
  • Zendesk Landing page
    Landing page //
    2024-05-06

SQL Fiddle features and specs

  • Ease of Use
    SQL Fiddle provides a user-friendly interface for running SQL queries and experimenting with different database structures without needing to set up a local or remote database environment.
  • Free Access
    Users can access SQL Fiddle for free, making it a cost-effective solution for quick testing and learning purposes without requiring any paid subscriptions.
  • Multiple Database Support
    SQL Fiddle supports multiple database systems, such as MySQL, PostgreSQL, and SQLite, allowing users to test queries in various environments.
  • Educational Tool
    SQL Fiddle serves as a great educational resource for learners and educators to demonstrate and understand SQL concepts and database operations in real-time.
  • Collaboration
    It allows users to easily share database schemas and SQL queries with others through generated URLs, facilitating collaboration and feedback.

Possible disadvantages of SQL Fiddle

  • Performance Limitations
    SQL Fiddle may exhibit performance limitations, particularly with complex queries or large datasets, as it operates on shared, limited infrastructure.
  • Dependence on Internet Access
    As a web-based tool, SQL Fiddle requires an internet connection to access its features, which may not be suitable for offline work or conditions with limited connectivity.
  • No Persistence
    Data and schemas on SQL Fiddle are not persistent, meaning they can be lost over time or due to maintenance, making it unreliable for long-term storage or ongoing project work.
  • Limited Functionality
    SQL Fiddle may not support the full feature set or latest features of all database systems, potentially limiting its use for testing advanced or system-specific queries.
  • Deprecated or Unavailable Features
    Sometimes, features on SQL Fiddle may be deprecated or become unavailable, affecting usability and the ability to test certain queries effectively.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

SQL Fiddle videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to SQL Fiddle and Zendesk)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Education
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SQL Fiddle and Zendesk

SQL Fiddle Reviews

Best Database Tools for 2022
SQL Fiddle is also one of the best online database tools for testing your databases and sharing the problems and the solutions. You can test and compare your SQL queries against different database engines, including MySQL, SQL Server, PostgreSQL, SQLite, and Oracle. You can switch between engines and evaluate your queries against each environment with ease.
Source: vertabelo.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, SQL Fiddle should be more popular than Zendesk. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SQL Fiddle mentions (60)

  • Master SQL with These Handy Tools, Tips, and Tricks
    Tools like db<>fiddle and SQL Fiddle allow you to write and test queries in a live environment without needing a local database setup. You can share your SQL examples with others by providing them with a unique link to your query. - Source: dev.to / about 2 months ago
  • Learning at 40
    You can play for free (slow but workable) right here: Http://sqlfiddle.com/. Source: over 1 year ago
  • Optimizing get not existing in table
    I'm trying to get from a table which primary key aren't in the table, I use SQL Fiddle which runs MySql 5.6. Source: over 1 year ago
  • Anyone find D205 incredibly boring?
    D205 took 2 days and I actually loved it. I learned how much I like http://sqlfiddle.com. There is only one other class where you will use pgAdmin. I wouldn't have been able to pass the class so quickly if I didn't meet with the professor. Source: almost 2 years ago
  • Report not ordering by the column that it's told to order by
    Maybe you could give us a sample at http://sqlfiddle.com/. Source: almost 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing SQL Fiddle and Zendesk, you can also consider the following products

db<>fiddle - An online tool for testing, demonstrating and sharing database commands and scripts.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DB Fiddle - An online tool for testing, sharing and collaborating on SQL snippets

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Online SQL Editor - Free Online SQL Editor

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!