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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, db<>fiddle should be more popular than Freshdesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
Tools like db<>fiddle and SQL Fiddle allow you to write and test queries in a live environment without needing a local database setup. You can share your SQL examples with others by providing them with a unique link to your query. - Source: dev.to / about 1 month ago
Also, reducing your problem down to a minimal reproducible example, along with some sample data (and ideally a http://sqlfiddle.com/ or https://dbfiddle.uk/ link) will get you much better answers. Source: about 2 years ago
Http://dbfiddle.uk has an AdventureWorks test DB that you could use. Source: about 2 years ago
If you used https://dbfiddle.uk to create a table, load it up with a minimum set of representative rows, then created a minimal, yet representative "first query" and then mocked up what you want your "second query"'s output to look like based on the example data, it might be way easier to comprehend what you are talking about. Source: about 2 years ago
Put it in a fiddle, like dbfiddle.uk or sqlfiddle.com. Source: over 2 years ago
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