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UserVoice VS QuickFeedback

Compare UserVoice VS QuickFeedback and see what are their differences

UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

UserVoice Landing page
Rating
0 reviews
Alternatives Is it good?
QuickFeedback

More than just a “Rate Us on Google” QR code, QuickFeedback helps businesses capture private feedback, fix issues early, and turn happy customers into more Google, Yelp, and Facebook reviews. Try free for 30 days. No credit card required.

QuickFeedback QR Code Feedback Collection
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (Starter Plan: $240/year (equivalent to $20/month))
Alternatives Is it good?
SysAid
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI sponsored

Which is more popular?

Based on our record, UserVoice seems to be more popular. It has been mentioned 8 times since March 2021.

social mentions
8 vs 0
Customer Feedback popularity
99% vs 1%
alternatives listed
240+ vs 11

Base details

Website, pricing, platforms and company facts side by side.

UserVoice
QuickFeedback
Website uservoice.com quickfeedback.ai
Pricing —
Paid Free trial $20 / Monthly (Starter Plan: $240/year (equivalent to $20/month)) Official pricing
Platforms —
Web Browser Cloud SaaS +1
Company Startup from the United States —
Listed in
Feedback Customer Feedback User Feedback Help Desk +1
Customer Feedback Reputation Management Review Management Customer Experience Customer Satisfaction Ratings AI +3

About UserVoice and QuickFeedback

In their own words, as submitted to SaaSHub.

UserVoice
QuickFeedback

No description of UserVoice yet.

QuickFeedback helps businesses collect customer feedback, improve customer experience, and grow their online reputation through QR codes, automated feedback requests, and AI-powered review tools. Customers can share private feedback directly with the business, helping teams identify and resolve...

Read more about QuickFeedback

Features and specs

What each product offers, as listed by its team.

UserVoice 6 features
QuickFeedback 3 features
  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.
  • QR Code Feedback
    Collect customer feedback through QR codes
  • Review Automation
    Send automated review requests and follow-ups
  • AI Review Tools
    Generate and respond to reviews with AI

Analysis

An editorial look at what each product does well and who it suits.

UserVoice
QuickFeedback

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Overall verdict

  • QuickFeedback.ai appears to be a useful tool for teams wanting to quickly gather and analyze customer feedback using AI-driven insights, though as with any newer SaaS product, results may vary based on specific use cases and integration needs.

Why this product is good

  • Uses AI to automatically categorize and summarize feedback, saving manual review time
  • Simple setup process that allows quick deployment without extensive technical knowledge
  • Helps identify trends and sentiment patterns across large volumes of feedback
  • Can integrate feedback collection into existing workflows or products
  • Offers actionable insights rather than just raw data collection

Recommended for

  • Product teams looking to streamline user feedback analysis
  • Startups needing an affordable way to understand customer sentiment
  • SaaS companies wanting to reduce manual feedback triage
  • UX researchers seeking pattern recognition across qualitative data
  • Small to medium businesses without dedicated data analytics teams

Videos

Walkthroughs and reviews on video.

UserVoice 3 videos + Add
QuickFeedback 0 videos + Add

UserVoice Review

More videos

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

No QuickFeedback videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
UserVoice
QuickFeedback
99% 99%
Customer Feedback
1% 1%
0% 0%
Customer Satisfaction Ratings
100% 100%
100% 100%
User Feedback
0% 0%
0% 0%
Customer Experience
100% 100%

User comments

Share your experience with using UserVoice and QuickFeedback. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

UserVoice no reviews yet
QuickFeedback no reviews yet
  • 10 Best Canny Alternatives and Competitors in 2025
    clickup.com · Oct 2024

    UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...

  • 17 Best Canny Alternatives in 2024
    supahub.com · Feb 2024

    UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...

  • 30+ Customer Feedback Tools comparison
    clearflask.com · Nov 2021

    For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....

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We have no reviews of QuickFeedback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UserVoice 8 mentions
QuickFeedback 0 mentions
  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to... Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but... Source: over 4 years ago

View more

Tracking QuickFeedback since Jun 2026.

Alternatives to UserVoice and QuickFeedback

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