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Birdeye VS QuickFeedback

Compare Birdeye VS QuickFeedback and see what are their differences

Birdeye

AI Agents for Multi-Location Brands

Birdeye Landing page
Rating
0 reviews
Pricing
Open source Paid Free trial $299 / Monthly
Alternatives Is it good?
QuickFeedback

More than just a “Rate Us on Google” QR code, QuickFeedback helps businesses capture private feedback, fix issues early, and turn happy customers into more Google, Yelp, and Facebook reviews. Try free for 30 days. No credit card required.

QuickFeedback QR Code Feedback Collection
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (Starter Plan: $240/year (equivalent to $20/month))
Alternatives Is it good?
Seranova
Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount. sponsored

Which is more popular?

Based on our record, Birdeye seems to be more popular. It has been mentioned 6 times since March 2021.

social mentions
6 vs 0
Reputation Management popularity
100% vs 0%
alternatives listed
240+ vs 11

Base details

Website, pricing, platforms and company facts side by side.

Birdeye
QuickFeedback
Website birdeye.com quickfeedback.ai
Pricing
Open source Paid Free trial $299 / Monthly Official pricing
Paid Free trial $20 / Monthly (Starter Plan: $240/year (equivalent to $20/month)) Official pricing
Platforms
Browser iOS Windows Android +1
Web Browser Cloud SaaS +1
Company 2,000 - 4,999 employees · 2012 —
Listed in
Reputation Management Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Customer Experience Payments Appointments and Scheduling +6
Customer Feedback Reputation Management Review Management Customer Experience Customer Satisfaction Ratings AI +3

About Birdeye and QuickFeedback

In their own words, as submitted to SaaSHub.

Birdeye
QuickFeedback

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs...

Read more about Birdeye

QuickFeedback helps businesses collect customer feedback, improve customer experience, and grow their online reputation through QR codes, automated feedback requests, and AI-powered review tools. Customers can share private feedback directly with the business, helping teams identify and resolve...

Read more about QuickFeedback

Features and specs

What each product offers, as listed by its team.

Birdeye 9 features
QuickFeedback 3 features
  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes
  • QR Code Feedback
    Collect customer feedback through QR codes
  • Review Automation
    Send automated review requests and follow-ups
  • AI Review Tools
    Generate and respond to reviews with AI

Analysis

An editorial look at what each product does well and who it suits.

Birdeye
QuickFeedback

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Overall verdict

  • QuickFeedback.ai appears to be a useful tool for teams wanting to quickly gather and analyze customer feedback using AI-driven insights, though as with any newer SaaS product, results may vary based on specific use cases and integration needs.

Why this product is good

  • Uses AI to automatically categorize and summarize feedback, saving manual review time
  • Simple setup process that allows quick deployment without extensive technical knowledge
  • Helps identify trends and sentiment patterns across large volumes of feedback
  • Can integrate feedback collection into existing workflows or products
  • Offers actionable insights rather than just raw data collection

Recommended for

  • Product teams looking to streamline user feedback analysis
  • Startups needing an affordable way to understand customer sentiment
  • SaaS companies wanting to reduce manual feedback triage
  • UX researchers seeking pattern recognition across qualitative data
  • Small to medium businesses without dedicated data analytics teams

Videos

Walkthroughs and reviews on video.

Birdeye 3 videos + Add
QuickFeedback 0 videos + Add

What is Birdeye?

More videos

No QuickFeedback videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Birdeye
QuickFeedback
100% 100%
Reputation Management
0% 0%
0% 0%
Customer Satisfaction Ratings
100% 100%
100% 100%
Online Reviews
0% 0%
0% 0%
Customer Experience
100% 100%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Birdeye no reviews yet
QuickFeedback no reviews yet

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We have no reviews of QuickFeedback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Birdeye 6 mentions
QuickFeedback 0 mentions
  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they... Source: about 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: over 3 years ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you... Source: over 3 years ago

View more

Tracking QuickFeedback since Jun 2026.

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