
Canny.io
Freshdesk
Intercom
tawk.to
UseResponse
LiveAgent
Zendesk
UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Postman
GoReplay
TestNG
Mockito
Robot framework
Test Smarter Iterate Faster With JIterator

Which is more popular?
Based on our record, UserVoice seems to be more popular. It has been mentioned 8 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | uservoice.com | jiterator.com |
| Pricing | — | |
| Platforms | — | |
| Company | Startup from the United States | — |
| Listed in |
In their own words, as submitted to SaaSHub.


No description of UserVoice yet.
An automated testing tool based on recording and playback, used to achieve low-cost, high-coverage automated testing for Java backend systems. revolutionizes testing efficiency and accuracy. Streamline your testing processes, shorten iteration cycles, and ensure continuous software quality...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
UserVoice Review
More videos
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing UserVoice and JIterator.
JIterator's answer:
Traffic as test cases, supporting automatic diff and automatic assert, eliminating the cost of data preparation and assert writing, achieving lower-cost automated testing.
JIterator's answer:
Automated traffic recording and replay technology revolutionizes testing efficiency and accuracy. Streamline your testing processes, shorten iteration cycles, and ensure continuous software quality improvement.
JIterator's answer:
Medium to large enterprises with the Java technology stack or small enterprises with special requirements for stability
JIterator's answer:
In 2015, to address the increasingly severe challenges of automated testing for Taobao's price calculation system, we developed a traffic testing tool suitable for Taobao's backend systems, inspired by Tcpcopy. With its help, the price calculation system has never had a failure since.
In 2016, we were tasked to support the largest reconstruction project in the history of Alibaba's transaction system: the middleware transformation project. To support core transactions, we improved the product and achieved fully automated Mock capabilities for downstream systems, ensuring the smooth implementation of the project. Later, recording and replay became the core safeguard for the transaction system.
As our reputation spread within the group, our product was adopted and used by more teams. By 2023, more than 7,000 systems had adopted the system for support and it had also supported hundreds of system reconstruction projects, including Ping An Bank externally.
Due to organizational strategy adjustments, the traffic testing tool no longer provides external services. We created JIterator to provide services to the public. It has also surpassed the original traffic testing tool in many aspects, surpassing its predecessor.
JIterator's answer:
Traffic recording and playback technology based on JVM-TI
JIterator's answer:
Alibaba Pingan bank
Share your experience with using UserVoice and JIterator. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....
We have no reviews of JIterator yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to... Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but... Source: over 4 years ago
Tracking JIterator since May 2024.
When comparing UserVoice and JIterator, you can also consider the following products.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Compare Canny.io to UserVoice or JIterator:


Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to UserVoice or JIterator:

GoReplay is an open-source tool for capturing and replaying live HTTP traffic into a test environment.
Compare GoReplay to UserVoice or JIterator:

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Compare Intercom to UserVoice or JIterator:
