Software Alternatives, Accelerators & Startups

Postman VS UserVoice

Compare Postman VS UserVoice and see what are their differences

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Postman logo Postman

The Collaboration Platform for API Development

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • Postman Landing page
    Landing page //
    2021-07-23
  • UserVoice Landing page
    Landing page //
    2023-10-14

Postman

$ Details
Platforms
Windows Mac OSX Linux
Startup details
Country
India

UserVoice

$ Details
-
Platforms
-
Startup details
Country
United States

Postman features and specs

  • User-Friendly Interface
    Postman features an intuitive and user-friendly interface that simplifies the process of constructing API requests and visualizing responses. This makes it accessible for both beginners and advanced users.
  • Collaboration
    Postman offers robust collaboration features, such as shared workspaces, collections, and real-time editing, enabling teams to work together more efficiently on API development.
  • Comprehensive Testing Tools
    Postman provides a suite of testing tools to create, automate, and manage test cases. It supports automated testing through its scripting environments, which ensure APIs perform as expected.
  • Extensive API Documentation
    Postman can automatically generate comprehensive API documentation, making it easier to maintain and share API specifications with stakeholders and other developers.
  • Mock Servers
    Postman allows users to create mock servers to simulate API responses. This is particularly useful for testing and development purposes when the actual API is not yet available.
  • Integration Capabilities
    Postman offers integrations with various CI/CD tools, version control systems, and other services like Jenkins, GitHub, and Slack, facilitating seamless integration into development workflows.

Possible disadvantages of Postman

  • Resource Intensive
    Postman can sometimes be resource-intensive, consuming substantial memory and CPU, which can impact the performance of your system, especially when dealing with large collections.
  • Steep Learning Curve for Advanced Features
    While Postman is generally user-friendly, some of its advanced features, like scripting and automation, can have a steep learning curve and might require additional effort to master.
  • Pricing
    Although Postman offers a free tier, many of its advanced features, such as enhanced collaboration tools and extended integrations, are locked behind paid plans, which may not be cost-effective for smaller teams or individual developers.
  • Dependency on Internet
    Some of Postman's features, particularly those related to collaboration and synchronization, require a stable internet connection, which can be a limitation in environments with poor connectivity.
  • Limited Native Support for Certain Protocols
    Postman primarily focuses on HTTP/HTTPS protocols and may offer limited or no native support for other protocols, which can be restricting for developers working with diverse sets of technologies.

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Analysis of Postman

Overall verdict

  • Yes, Postman is widely regarded as a good tool for API development and testing. Its combination of powerful features and ease of use makes it a popular choice among developers.

Why this product is good

  • Postman is considered a top choice for API development due to its user-friendly interface, extensive features for testing, automation, and collaboration, and strong community support. It simplifies the process of creating, managing, and testing APIs, making it accessible for both beginners and experienced developers.

Recommended for

  • Developers working on API integration
  • QA engineers involved in testing APIs
  • Teams in need of collaborative API development
  • Developers looking to automate API testing
  • Individuals looking for a comprehensive API testing tool

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Postman videos

POST/CON 2018 workshop in review: Running Postman Collections

More videos:

  • Review - POST/CON 2018 workshop in review: Postman Collections
  • Tutorial - How to Share Postman Collections

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to Postman and UserVoice)
API Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
APIs
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

Share your experience with using Postman and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Postman and UserVoice

Postman Reviews

Postman vs Apidog: Choosing the Suitable API Development Tool
Forking Existing Collections: One of Postmanโ€™s unique strengths is the ability to fork collections created by others. Developers can easily duplicate publicly available Postman collections, modifying them to fit their particular needs without starting from scratch. This feature saves time and encourages collaboration by allowing developers to build upon existing work.
Source: dev.to
Top 20 Open Source & Cloud Free Postman Alternatives (2024 Updated)
As the digital landscape evolves, the significance of APIs (Application Programming Interfaces) has surged, facilitating seamless communication between various software applications. Postman has been a leading tool in this space, offering a comprehensive platform for API development, testing, and documentation. However, recent shifts in its pricing model and user experience...
Source: medium.com
Best Postman Alternatives To Consider in 2025
- Focus on specific needs: Does the tool excel at SOAP APIs or cater to microservices? - Resource usage: Does it handle complex projects without impacting system performance? - Script reusability: Does it allow for efficient code sharing across projects?3. Is Postman the best API tool?Not all-encompassing. While Postman is powerful, the "best" tool depends on your specific...
Postman Alternatives for API Testing and Monitoring
Some engineers turn to Postman for API testing and monitoring needs. However, Postman is a costly and limited solution. QA, DevOps and other engineers may find it lacks capabilities that can answer their needs. In this blog post, we provide 12 Postman alternatives built for the enterprise.
Beeceptor vs Postman
You cannot download request log. Although, you can use Postman APIs to query and retrieve.
Source: beeceptor.com

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, Postman should be more popular than UserVoice. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Postman mentions (30)

View more

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

What are some alternatives?

When comparing Postman and UserVoice, you can also consider the following products

Insomnia REST - Design, debug, test, and mock APIs locally, on Git, or cloud. Build better APIs collaboratively for the most popular protocols with a devโ€‘friendly UI, built-in automation, and an extensible plugin ecosystem.

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DreamFactory - DreamFactory is an API management platform used to generate, secure, document, and extend APIs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.