UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Modern PSA and RMM Software for MSP's and IT Teams
sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Which is more popular?
Based on our record, UserVoice
should be more popular than Codecks.
It has been mentioned 8 times since March 2021.
social mentions
8 vs 4
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 93
Base details
Website, pricing, platforms and company facts side by side.
User Feedback Gathering UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
Customization The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
Integration with Other Tools UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
Analytics and Reporting Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
User Engagement Features like voting and commenting encourage user participation and create a sense of community.
Scalability The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.
Possible disadvantages
Pricing UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
Learning Curve There can be a steep learning curve for new users, which might require additional training and onboarding.
Limited Customization at Lower Tiers While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
Complexity Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
Response Time Some users have reported slower response times from customer support, which can be frustrating during critical issues.
Feature Clutter The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.
Intuitive User Interface Codecks utilizes a card-based system inspired by collectible card games, making project management visually engaging and intuitive for users.
Specialized for Game Development The tool is tailored specifically for game development teams, providing features and workflows that align well with the needs and processes of game developers.
Flexible Task Management Offers flexibility in task organization and prioritization through customizable decks and cards, allowing teams to adapt the tool to their specific project requirements.
Integration Capabilities Supports integration with popular development tools and platforms such as GitHub, Slack, and Jira, enhancing its functionality and connectivity with existing workflows.
Collaborative Features Facilitates team collaboration through real-time updates, comments, and notifications, helping team members stay informed and connected.
Possible disadvantages
Learning Curve Users new to the card-based system might find it challenging to adapt initially compared to more traditional project management tools.
Niche Market Being specialized for game development, it may not be as suitable or appealing for teams outside of this niche, limiting its broader utility.
Limited Advanced Features Might lack some advanced project management features that larger organizations or more complex project environments require.
Pricing Structure The cost might be a consideration for small indie developers or startups with limited budgets, especially if they don't fully utilize all of its features.
Dependency on Integrations While integration capabilities are a strength, teams heavily reliant on these external tools may face efficiency issues if any integration disruptions occur.
Analysis
An editorial look at what each product does well and who it suits.
UserVoiceCodecks
Overall verdict
UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.
Why this product is good
UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.
Recommended for
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....
Recommendations tracked on public social media and blogs since March 2021.
UserVoice8 mentionsCodecks4 mentions
YARWL (Yet Another Remarkable Wishlist)
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to...
Source:
almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/.
- Source: Hacker News
/
over 4 years ago
"Help us to improve your reMarkable experience"
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but...
Source:
over 4 years ago
This is where I recommend https://codecks.io/ my beloved :) Though I suppose something like Notion could also work.
Source:
over 3 years ago
Is there an more simple version of hacknplan?
I've become a fan of codecks. It's made by the devs behind Curious Expedition and although the principles are simple, the tool is mighty. You can use it with the desired complexity, but the main concept is simple, easy to grasp and works...
Source:
almost 5 years ago
Is there an more simple version of hacknplan?
You could check out codecks.io. There are many advanced features but the interface is very easy to use.
I'm using it for game jams and it's a very pleasant experience!
Also it's free for 1-3 users.
Source:
almost 5 years ago
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
See how Planview LeanKit enables engineering teams across all levels of the organization with a visual work delivery tool to apply Lean management principles to their work, helping them work smarter and deliver faster.
Compare LeanKit by Planview to UserVoice or Codecks:
Canny.io
Freshdesk
Intercom
tawk.to
UseResponse
LiveAgent
Zendesk
TaskBoard
Pintask
LeanKit by Planview
buckets.co
My Personal Kanban
winio
Kefez
