UserVoice
Freshdesk
Canny.io
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
Codeception
PHPUnit
TestMu AI (Formerly LambdaTest)
CrossBrowserTesting
TestingWhiz
Selenium
Behat
Sauce Labs
UserVoice CodeceptionUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Codeception might be a bit more popular than UserVoice. We know about 8 links to it since March 2021 and only 8 links to UserVoice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Personal experience: - donโt use Behat unless you really needed a โstory tellingโ, it has a intermediate layer Gherkin that youโll need to code. You can write โGiven/When/Thenโ steps but youโll also need to write โphp codeโ that will interpret this step. - using real browser be prepared for instability - any interaction with JavaScript can broken/delay execution - be prepared that this tests are call functional... Source: about 3 years ago
Codeception: https://codeception.com/. Source: over 3 years ago
I would say to check out Codeception. Codeceptions has modules for Symfony and database generally. Long and short of it is that if you want you can run api tests that go into the controllers and rollback the database afterwards. Source: almost 4 years ago
There are enough blog posts about Jest or Cypress already, so let me introduce Codecept. It comes in two flavors. There is Codeception for PHP, and there is CodeceptJS for JavaScript which we will be using here. - Source: dev.to / almost 4 years ago
There are many tools you can use for this purpose, but one I particularly like is CodeCeption. What I like most about it is that it's a unified tool that can be used to perform several types of tests, acceptance being one of them. - Source: dev.to / almost 4 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PHPUnit - Application and Data, Build, Test, Deploy, and Testing Frameworks
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
TestMu AI (Formerly LambdaTest) - Worldโs first full-stack Agentic AI Quality Engineering platform.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
CrossBrowserTesting - Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.