Software Alternatives, Accelerators & Startups
Register | Login

UserVoice VS Box

Compare UserVoice VS Box and see what are their differences

SuperOps
Modern PSA and RMM Software for MSP's and IT Teams featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Box logo Box

Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Box
    Image date //
    2025-01-11

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Box features and specs

  • Storage Capacity
    Box offers generous storage options, including unlimited storage for business plans, allowing organizations to handle large amounts of data seamlessly.
  • Collaboration Tools
    Box provides robust collaboration features, enabling multiple users to work on documents simultaneously, leave comments, and manage projects efficiently.
  • Security Features
    Box includes advanced security measures such as encryption, access controls, and compliance certifications (e.g., HIPAA, GDPR) to ensure data safety.
  • Integrations
    Box integrates with numerous third-party applications including Microsoft Office 365, Google Workspace, Salesforce, and Slack, making it versatile for various workflows.
  • User-friendly Interface
    Box has a clean and intuitive user interface, which simplifies the user experience for both new and seasoned users.
  • File Versioning
    Box keeps a history of file versions, so users can easily revert to previous versions if necessary.
  • Mobile Accessibility
    Box offers mobile apps for iOS and Android, allowing users to access files and collaborate on the go.

Possible disadvantages of Box

  • Cost
    Box can be relatively expensive compared to other cloud storage solutions, particularly for small businesses and freelancers.
  • File Size Limitations
    Box has file size upload limits, which may be restrictive for users needing to upload very large files.
  • Complexity for Beginners
    While feature-rich, Box's extensive functionalities can overwhelm new users who may face a steep learning curve.
  • Limited Offline Access
    Although Box provides offline access to files, its capabilities can be limited and sometimes unreliable compared to competitors.
  • Syncing Issues
    Some users have reported occasional issues with file syncing, which can disrupt workflow.
  • Customer Support
    While Box offers customer support, some users have reported that response times and the quality of support could be improved.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Box videos

+ Add

Box Cloud Storage Review

More videos:

  • Review - I ~Honestly~ Review 8 Popular Subscription Boxes
  • Review - Butcher Box Unboxing & My Honest Review

Category Popularity

0-100% (relative to UserVoice and Box)

UserVoice

Box

Customer Feedback
100 100%
Customer Feedback
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
User Feedback
100 100%
User Feedback
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

Share your experience with using UserVoice and Box. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Box

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Box Reviews

Best Top 12 MEGA Alternatives in 2024
For businesses and enterprises, Box provides scalable, enterprise-level cloud storage with robust collaboration and productivity features. It's a credible alternative for those seeking a professional solution.
Source: www.multcloud.com
The Best iPhone Transfer & Manager Software for 2022
Whether you have an iPhone or any other device, one of the options you can check out is Box. The designers of Box say that their unique selling point is the simplicity of the software. For instance, all you need, to transmit files of any size to anywhere, is a link. This means that you donโ€™t necessarily need a Box account to use the software.
Source: thesweetbits.com
Google Drive alternatives: Best picks
With Box, you can create files that will instantly be shared with your teammates. They can then edit and comment on your documents in real time. The Box is probably one of the most integrated apps on this list, too. With over 1,000 leading software providers like Office 365, Salesforce and Adobe Sign, your teammates will be able to edit documents without leaving the...
Source: nordvpn.com
13 Best Free Dropbox Alternatives for File Sharing
Box provides enhanced features such as dedicated phone support, encrypted data transfer and storage. You can also integrate it with Salesforce.com and Google Apps. In addition, you can access it through tablets, Android phones, Blackberry, iPad and iPhone. They also have partnerships with mobile companies for apps which allow users to easily access their services. Box...
Source: brainyhubs.com
Top 11 Best Dropbox Alternatives in 2020: Which Is The Most Secure?
An additional metric for your review could be resources consumed by each program. DropBox is notorious for gobbling up a lot of your free memory. As I type this, it is using 143 threads and 357MB of my 8GB RAM on a MAC and it is not performing a synch. I would love to know which of your top choices was less RAM hungry than DropBox. It is the major reason I am looking to...
Source: www.cloudwards.net

Social recommendations and mentions

Based on our record, Box seems to be a lot more popular than UserVoice. While we know about 93 links to Box, we've tracked only 8 mentions of UserVoice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Box mentions (93)

  • Ask HN: Who is hiring? (February 2025)
    Box | http://box.com | San Francisco Bay Area (US) | Warsaw (PL) | HYBRID Box, Inc. (NASDAQ: BOX) develops and markets cloud-based content management, collaboration, and file sharing tools for businesses. Several roles available spanning frontend and backend segments, mid-career reliability, observability, database, and productivity engineering roles. http://careers.box.com. - Source: Hacker News / over 1 year ago
  • Sharepoint Alternatives?
    I've used box.com with pretty good results, but expect to pay through the nose for the privilege. Source: over 2 years ago
  • I NEED HELP
    So I have all my mountain goats stuff on my Spotify local files, I found a random comment here from like 4 years ago with this guys box.com storage collection of all of his mountain goats songs, recently the link stopped working :( if anyone has it (i know its a pretty niche ask) I would love to have it back. Source: about 3 years ago
  • Now that Google Drive is starting to limit, what's your migration plan?
    Alright. Mind if I check with you a couple weeks from now to see how this turns out for you? I've never heard of box.com. I'm checking out their website now. Source: about 3 years ago
  • What is everyoneโ€™s opinion on these demos getting leaked?
    You would be surprised how stupid Label employees can be, they even give stuff that is "confidential" to unpaid interns to post on their internal pages like box.com or their disco.ac pages. I've seen so many demos, instrumentals and albums posted somewhere public because they got someone to do a half assed job at it. Source: about 3 years ago
View more

What are some alternatives?

When comparing UserVoice and Box, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Dropbox - Online Sync and File Sharing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Drive - Access and sync your files anywhere

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft OneDrive - Secure access, sharing & file storage

Loading...