How We Use Internal Hackathons to Create New Product Features

1

UserVoice

Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”.

#Feedback #Customer Feedback #User Feedback 8 social mentions

2

SendGrid

With the version of the notification designer at that time, you could only make a list of blocks (up and down) but could not put blocks side by side. So, taking some inspiration from SendGrid Designer, we created an idea to make two blocks together in our notification designer. Although it was pretty buggy, we got the project out and presented it at the hackathon.

#Email Delivery #Transactional Email #Email Marketing 106 social mentions