Userscripts
Violentmonkey
Greasemonkey
Tampermonkey
Greasy Fork
Database Script Tool
Script Manager โ SManager
FireMonkey
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Userscripts FreshdeskFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Userscripts might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The looking icon is the Userscripts extensions. https://github.com/quoid/userscripts. - Source: Hacker News / 7 months ago
Hi, I'm Will. I'm 24, autistic, and have OCD tendencies. I'm learning to code and this is my first public project. Iโd really appreciate your feedback and encouragement! This project lets me solve some of my OCD problems online. There are a couple of parts of the forums that I visit โ Space Battles, Sufficient Velocity, and Questionable Questing โ that I want to remove. Specifically, I hate seeing indicators of... - Source: Hacker News / over 2 years ago
You can use userscripts [1] which is a safari extension which allows you to add userscripts, and the author of this work have an userscript [2] that you can use with safari (or any other browser) [1] https://github.com/quoid/userscripts. - Source: Hacker News / over 2 years ago
That Safari also supports UserScripts and Extensions also somewhat mutes some of Arc's benefits, so it will be interesting to see how/if Arc responds. Source: about 3 years ago
}` In Safari, using Userscripts extension: https://github.com/quoid/userscripts#userscripts-safari. - Source: Hacker News / over 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Violentmonkey - Violentmonkey is a userscript manager to support running userscripts in web pages.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Greasemonkey - Customize the way a web page displays or behaves, by using small bits of JavaScript.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Tampermonkey - Greasemonkey compatible script manager.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!