Software Alternatives & Startups
Register | Login

Userback VS Device42

Compare Userback VS Device42 and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Device42

Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

Rating
0 reviews
Alternatives Is it good?
BusinessLOG SOC
A centralized log management and SIEM platform built for compliance, auditing, anomaly detection, and infrastructure visibility. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback should be more popular than Device42. It has been mentioned 3 times since March 2021.

social mentions
3 vs 1
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 210

Base details

Website, pricing, platforms and company facts side by side.

Userback
Device42
Website userback.io device42.com
Pricing
Freemium Free trial Official pricing
Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Monitoring Tools DCIM Software ITSM ITAM IT Asset Management Configuration Management +3

About Userback and Device42

In their own words, as submitted to SaaSHub.

Userback
Device42

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Device42 yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Device42 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Comprehensive Asset Management
    Device42 offers a robust platform for managing a wide range of IT assets, including servers, network devices, software licenses, and more, making it ideal for complex IT environments.
  • Automated Discovery
    The platform features automated discovery of network devices and other IT assets, which can save significant time and reduce the potential for human error.
  • Integration Capabilities
    Device42 integrates well with other popular IT management tools and platforms, such as ServiceNow, Jira, and SolarWinds, providing a cohesive IT ecosystem.
  • Visualization Tools
    It includes powerful visualization tools, such as network maps and hierarchical views, aiding in easier and more effective IT infrastructure management.
  • Scalability
    Device42 is scalable and can handle environments of all sizes, from small businesses to large enterprises, making it a flexible solution.

Possible disadvantages

  • Complex Initial Setup
    Users often find the initial setup of Device42 to be complex and time-consuming, which may require substantial effort to configure properly.
  • Cost
    The platform can be expensive, especially for smaller organizations or those with limited budgets, creating a barrier to entry.
  • Learning Curve
    Due to its comprehensive features, there is a steep learning curve, and users may need significant training to utilize the software effectively.
  • Performance Issues
    Some users have reported performance issues, particularly in large-scale environments, which can hinder the management process.
  • Limited Customization
    While it integrates well with other tools, some users feel that the customization options within Device42 itself are limited compared to competitors.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Device42

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Device42 yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Device42 2 videos + Add

Userback Explainer Video

Device42 Demo

More videos

  • - IP Address Management (IPAM) with Device42

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Device42
100% 100%
Customer Feedback
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
DCIM Software
100% 100%

Questions & Answers

As answered by people managing Userback and Device42.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Device42. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Device42 no reviews yet

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Device42 1 mention
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
  • My first gig as a sys admin has made me bitter already
    This, essentially, is how you will find every single environment, in my experience. The first thing I would do is use something like device42.com to discover my environment. They have a free trial, and the license cost for 1-100 servers... Source: over 3 years ago

Alternatives to Userback and Device42

When comparing Userback and Device42, you can also consider the following products.

Loading...