Software Alternatives & Startups
Register | Login

ManageEngine OpManager VS Userback

Compare ManageEngine OpManager VS Userback and see what are their differences

ManageEngine OpManager

Monitors routers, switches, firewalls, load-balancers, wireless LAN controllers, servers, VMs, printers, storage devices, and everything that has an IP and is connected to the network.

Rating
0 reviews
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Cyclr
Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
0 vs 3
Monitoring Tools popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

ManageEngine OpManager
Userback
Website manageengine.com userback.io
Pricing —
Freemium Free trial Official pricing
Platforms —
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company Startup from India Startup from Australia · 10 - 19 employees
Listed in
Monitoring Tools Log Management Performance Monitoring DCIM Software +1
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About ManageEngine OpManager and Userback

In their own words, as submitted to SaaSHub.

ManageEngine OpManager
Userback

OpManager is an integrated network management solution that facilitates efficient and hassle-free network management. It empowers network/IT admins to simultaneously perform multiple operations such as Network performance monitoring, server monitoring, VM monitoring, Storage Monitoring and more....

Read more about ManageEngine OpManager

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

ManageEngine OpManager 6 features
Userback 14 features
  • Comprehensive Monitoring
    OpManager provides extensive monitoring capabilities, including network, server, and application monitoring, which allows for a unified view of IT infrastructure.
  • User-Friendly Interface
    The platform boasts an intuitive and easy-to-navigate interface, making it accessible even for those with limited technical expertise.
  • Customizable Dashboards
    Dashboards can be tailored to display the most relevant information, providing instant insights and aiding in efficient decision-making.
  • Scalability
    OpManager scales well with the growth of an organization, supporting a wide range of devices and adapting to increased monitoring needs.
  • Alerting and Notification System
    It offers a robust alerting system that notifies administrators of issues in real-time through various channels, such as email, SMS, and push notifications.
  • Third-Party Integrations
    OpManager integrates with numerous third-party tools and platforms, enhancing its functionality and allowing for a more streamlined workflow.

Possible disadvantages

  • Complex Initial Setup
    Setting up OpManager can be complex, requiring significant time and technical knowledge, particularly for larger environments.
  • Cost
    While offering a range of features, the pricing can be high, especially for smaller organizations or those with limited IT budgets.
  • Resource Intensive
    The software can be resource-intensive, potentially impacting the performance of the systems it runs on if not appropriately managed.
  • Limited Customization in Reports
    Although dashboards are highly customizable, the reporting module has some limitations, with users desiring more flexibility in creating tailored reports.
  • Learning Curve
    While the interface is user-friendly, mastering all the features and functionalities can take time, necessitating a learning curve for new users.
  • Support Quality
    Some users report variability in the quality of customer support, with extended response times or resolutions in certain instances.
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

ManageEngine OpManager
Userback

No analysis of ManageEngine OpManager yet.

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

ManageEngine OpManager 2 videos + Add
Userback 1 video + Add

ManageEngine OpManager | Network Monitoring Software

More videos

  • - Network Monitoring Software - ManageEngine OpManager

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ManageEngine OpManager
Userback
100% 100%
Monitoring Tools
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Log Management
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing ManageEngine OpManager and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using ManageEngine OpManager and Userback. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

ManageEngine OpManager no reviews yet
Userback no reviews yet

View more

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ManageEngine OpManager 0 mentions
Userback 3 mentions

Tracking ManageEngine OpManager since Mar 2021.

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Alternatives to ManageEngine OpManager and Userback

When comparing ManageEngine OpManager and Userback, you can also consider the following products.

Loading...