BugHerd VS Device42

Compare BugHerd VS Device42 and see what are their differences

Rating: 0 reviews
Pricing: Paid Free trial $39 / Monthly (5 Users, 10 GB Data Storage)

Rating: 0 reviews

Hyperview

DCIM software reinvented. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, BugHerd should be more popular than Device42. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 1
Visual Bug Reports popularity: 100% vs 0%
alternatives listed: 158 vs 210

Base details

Website, pricing, platforms and company facts side by side.

	BugHerd	Device42
Website	bugherd.com	device42.com
Pricing	Paid Free trial $39 / Monthly (5 Users, 10 GB Data Storage) Official pricing	Official pricing
Platforms	Browser Windows Web Google Chrome Mac OSX Firefox +3	—
Company	2010	—
Listed in	Website Feedback Visual Feedback Tool Bug Tracking QA Tools UAT Bug Reporting Bug And Issue Tracking +4	Monitoring Tools DCIM Software ITSM ITAM IT Asset Management Configuration Management +3

About BugHerd and Device42

In their own words, as submitted to SaaSHub.

BugHerd

Device42

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from...

Features and specs

What each product offers, as listed by its team.

BugHerd 21 features

Device42 5 features

Audit Trail
Backlog Management
Task management
Ticket management
Workflow Management
Collaboration Tools
Task Board View
To Do List View
Easy Set Up
Guest Feedback
Feedback & Commenting
Feedback widget
Capture Metadata
Integrations
Annotations
Public Feedback
Unlimited Guests
Real Time Commenting
Kanban board
Triarge Feedback
API Support

Comprehensive Asset Management
Device42 offers a robust platform for managing a wide range of IT assets, including servers, network devices, software licenses, and more, making it ideal for complex IT environments.
Automated Discovery
The platform features automated discovery of network devices and other IT assets, which can save significant time and reduce the potential for human error.
Integration Capabilities
Device42 integrates well with other popular IT management tools and platforms, such as ServiceNow, Jira, and SolarWinds, providing a cohesive IT ecosystem.
Visualization Tools
It includes powerful visualization tools, such as network maps and hierarchical views, aiding in easier and more effective IT infrastructure management.
Scalability
Device42 is scalable and can handle environments of all sizes, from small businesses to large enterprises, making it a flexible solution.

Possible disadvantages

Complex Initial Setup
Users often find the initial setup of Device42 to be complex and time-consuming, which may require substantial effort to configure properly.
Cost
The platform can be expensive, especially for smaller organizations or those with limited budgets, creating a barrier to entry.
Learning Curve
Due to its comprehensive features, there is a steep learning curve, and users may need significant training to utilize the software effectively.
Performance Issues
Some users have reported performance issues, particularly in large-scale environments, which can hinder the management process.
Limited Customization
While it integrates well with other tools, some users feel that the customization options within Device42 itself are limited compared to competitors.

Analysis

An editorial look at what each product does well and who it suits.

BugHerd

Device42

Overall verdict

Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

No analysis of Device42 yet.

Videos

Walkthroughs and reviews on video.

BugHerd 5 videos + Add

Device42 2 videos + Add

Looking For Bug Tracking Software? Bugherd Review + Tutorial

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

BugHerd

Device42

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

User comments

Share your experience with using BugHerd and Device42. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

BugHerd no reviews yet

Device42 no reviews yet

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
mopinion.com · Sep 2021

Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website....
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
mopinion.com · Apr 2021

BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status...
Top 10 Bug Tracking Tools for Web Developers and Designers
www.w2ssolutions.com · Jul 2019

BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the...

Choose an ideal ITAM software: Top 15 asset management tools
cloudaware.com · Jun 2025

Device42 shows up like your trusty IT GPS, tracking down every device, piece of hardware, cloud service, and license in your wild setup. Say goodbye to the days of wondering where that stray asset vanished or which...
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
infraon.io · May 2023

Device42 is a cloud-based ITAM software that provides a complete view of IT infrastructure, including hardware and software assets, network components, and applications. It offers automated discovery and inventory,...
Top 11 IPAM Software
cllax.com · Sep 2022

Device42 is a powerful IP Address management solution that integrates server room asset management.

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

BugHerd 5 mentions

Device42 1 mention

Schedule Claude Code tasks on the web
Solutions like https://bugherd.com/ might make the issue context capture part more accurate. - Source: Hacker News / 7 months ago
Roast my idea: Visual reviews for websites
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: over 3 years ago
Roast my idea: Visual reviews for websites
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general... Source: over 3 years ago

My first gig as a sys admin has made me bitter already
This, essentially, is how you will find every single environment, in my experience. The first thing I would do is use something like device42.com to discover my environment. They have a free trial, and the license cost for 1-100 servers... Source: over 3 years ago

Alternatives to BugHerd and Device42

When comparing BugHerd and Device42, you can also consider the following products.

Marker.io
Visual feedback and bug reporting tool for websites

Compare Marker.io to BugHerd or Device42:

Marker.io vs BugHerd Marker.io vs Device42
DCImanager
DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Compare DCImanager to BugHerd or Device42:

DCImanager vs BugHerd DCImanager vs Device42
Usersnap
Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Compare Usersnap to BugHerd or Device42:

Usersnap vs BugHerd Usersnap vs Device42
ManageEngine OpManager
Monitors routers, switches, firewalls, load-balancers, wireless LAN controllers, servers, VMs, printers, storage devices, and everything that has an IP and is connected to the network.

Compare ManageEngine OpManager to BugHerd or Device42:

ManageEngine OpManager vs BugHerd ManageEngine OpManager vs Device42
Userback
Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Compare Userback to BugHerd or Device42:

Userback vs BugHerd Userback vs Device42
Cisco ACI
Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.

Compare Cisco ACI to BugHerd or Device42:

Cisco ACI vs BugHerd Cisco ACI vs Device42