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Telegram VS Keeping

Compare Telegram VS Keeping and see what are their differences

Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Telegram Landing page
Rating
5.0 · 1 review
Pricing
Open source
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Telegram seems to be more popular. It has been mentioned 139 times since March 2021.

social mentions
139 vs 0
Communication popularity
100% vs 0%
alternatives listed
240+ vs 87

Base details

Website, pricing, platforms and company facts side by side.

Telegram
Keeping
Website telegram.org keeping.com
Pricing
Open source
Paid Free trial Official pricing
Company Startup from the United Arab Emirates · 10 - 19 employees · 2013 Startup from the United States · 1 - 9 employees · 2020
Listed in
Communication Messaging Instant Messaging Group Messaging Internet Calls +2
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About Telegram and Keeping

In their own words, as submitted to SaaSHub.

Telegram
Keeping

No description of Telegram yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Telegram 8 features
Keeping 6 features
  • Privacy and Security
    Telegram offers end-to-end encryption for its Secret Chats and uses its MTProto protocol to ensure secure communication.
  • Multi-Platform Support
    Telegram is available on multiple platforms, including iOS, Android, Windows, macOS, and Linux, ensuring seamless access across different devices.
  • Cloud Storage
    Users can store and access their messages, files, and media in the cloud, making it easy to retrieve conversations from any device.
  • Large Group Chats
    Telegram supports large group chats with up to 200,000 members, making it suitable for communities and public discussion groups.
  • Bots and Automation
    Developers can create custom bots to automate tasks, provide customer service, or deliver content, enhancing the utility of the platform.
  • Customization
    Users can customize the app's appearance with themes, chat backgrounds, and other visual settings to suit their preferences.
  • Free and Ad-Free
    Telegram is free to use and does not show advertisements, which enhances the user experience.
  • File Sharing
    Users can share various types of files, including videos, documents, and images, with a generous file size limit of up to 2GB.

Possible disadvantages

  • Data Privacy Concerns
    Despite claims of security, Telegram's servers are proprietary, and the company's data practices have been questioned by privacy advocates.
  • Limited E2E Encryption
    End-to-end encryption is only available for Secret Chats and not for all conversations, leaving standard chats potentially less secure.
  • Spam and Misinformation
    The platform's large group support and open nature make it susceptible to spam and the spread of misinformation.
  • Not Fully Open Source
    While Telegram's client-side code is open source, the server-side code remains proprietary, which limits transparency.
  • Blocked in Some Countries
    Telegram is blocked or restricted in certain countries due to its use by various groups, which may limit its accessibility for some users.
  • Resource Intensive
    The app can be resource-intensive on both mobile and desktop platforms, potentially affecting performance on lower-end devices.
  • No Direct Monetization Options for Users
    Users cannot directly monetize their content or channels within Telegram, which may be a disadvantage for content creators.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Analysis

An editorial look at what each product does well and who it suits.

Telegram
Keeping

Overall verdict

  • Telegram is generally considered a good messaging platform, especially for users who prioritize privacy and need advanced features for group communications. However, it's important to assess personal needs and privacy concerns when choosing a messaging app.

Why this product is good

  • Telegram is a popular messaging app known for its strong emphasis on privacy and security, featuring end-to-end encryption for secret chats. It offers a wide range of functionalities including large group chats, media sharing, bots for automation, and customization options through themes and stickers. Additionally, it is cloud-based, allowing for seamless syncing across multiple devices.

Recommended for

  • Individuals looking for enhanced privacy features
  • Users who participate in large group chats
  • Developers and tech enthusiasts interested in using bots
  • People who want cross-device syncing
  • Those who appreciate customization options for their messaging experience

No analysis of Keeping yet.

Videos

Walkthroughs and reviews on video.

Telegram 3 videos + Add
Keeping 2 videos + Add

WhatsApp vs Telegram vs Signal: Which is the BEST?!

More videos

  • Review - 10 Reasons Why Telegram is BETTER than WhatsApp
  • Tutorial - How to Use Telegram

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Telegram
Keeping
100% 100%
Communication
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Messaging
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Telegram and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Telegram and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Telegram 5.0 · 1 review
Keeping no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Telegram 139 mentions
Keeping 0 mentions
  • SignalApp UI Home Screen but with Flutter
    Anyway, copying and reproducing is a great way to learn. It also train the mind to decompose every applications in small pieces. The same could have been done for Briar, SimpleX or Telegram applications, all of them are open-source and... - Source: dev.to / 3 months ago
  • Remote Slop with Claude Code
    In fact, as of today, Anthropic officially shipped this as Claude Code Channels — a plugin-based feature that lets you push messages from Telegram or Discord into a running Claude Code session on your machine. Your session processes the... - Source: dev.to / 6 months ago
  • Trading Bot in C# — Part 2— Notifications
    Nowadays, messaging apps are ubiquitous. It’s quite possible that at least one message from such a service just buzzed in your pocket a moment ago. So why not to send a message to a chat group where your friends or customers can act on... - Source: dev.to / over 1 year ago

View more

Tracking Keeping since Mar 2021.

Alternatives to Telegram and Keeping

When comparing Telegram and Keeping, you can also consider the following products.

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