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HelpScout VS Telegram

Compare HelpScout VS Telegram and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Telegram logo Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Telegram Landing page
    Landing page //
    2023-10-21

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Telegram videos

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WhatsApp vs Telegram vs Signal: Which is the BEST?!

More videos:

  • Review - 10 Reasons Why Telegram is BETTER than WhatsApp
  • Tutorial - How to Use Telegram

Category Popularity

0-100% (relative to HelpScout and Telegram)

HelpScout

Telegram

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Telegram

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Telegram Reviews

  1. the best messanger sp far for me

    Very secure, straightforward,and i must say,more relevant nowadays, at least in my opinion.

    👍 Pros:    Intuitive|Easy user interface
20 Telegram Alternatives to Chat With in 2024
If you're looking for a Telegram alternative that actually does a lot of the same things, Facebook Groups is an option. Like Telegram, Facebook lets you cultivate large groups of people ("members") and curate content for them. And like Telegram, you can broadcast to the group (either via posts or livestreaming). People can react and join the conversation.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Telegram was the most used texting and calling app launched by Nikolai and Pavel and platforms like this provides end-to-end encryption to users to ensure that their data are private in all sense. Telegram has a lot of features but it has a dark side too, it lacks some features as it does not support end-to-end encryption rather it only protects those chats that are marked...
Source: www.geeksforgeeks.org
Top 10 Apps like Telegram for Android and IOs [2023]
There are numerous popular apps like Telegram, that might provide fierce rivalry. When compared to Telegram features, other apps, such as Clap Messenger, have some better capabilities that can easily exceed Telegram. So, whether you want the best instant messaging platform, Clap Messenger is the best option, or if you want an all-in-one/Super app that also offers messaging...
Source: www.clapmessenger.com
The best WhatsApp alternatives for 2023
If you’d rather have something similar to WhatsApp and linked to your phone number, Telegram is one option for you. That said, experts have pointed out that Telegram's services aren’t that secure, and its end-to-end encryption is not set up by default. So that’s worth bearing in mind.
Source: www.tomsguide.com
The 7 best apps you can use as a WhatsApp alternative
Telegram is a popular messaging app that offers voice, video, and text chat along with a mix of security options. Voice calls are automatically encrypted end-to-end, for example, and the app offers a secret chat mode in which your texts are also end-to-end encrypted, plus have a self-destruct timer. Routine texts aren't as secure, though. It's also one of the few apps that...
Source: www.businessinsider.com

Social recommendations and mentions

Based on our record, Telegram seems to be a lot more popular than HelpScout. While we know about 129 links to Telegram, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Telegram mentions (129)

  • Semi-Scripted Conversational Applications
    You can serve it in any way, either as a standalone application, a Telegram bot or a web application. We will focus on the core of the conversational application and skip the delivery method for now. - Source: dev.to / 4 days ago
  • Sending Telegram Messages using Node.js and the Telegram API
    Telegram is a popular messaging app that allows users to send messages, photos, videos, and other types of media to other Telegram users. Me personally use it almost everyday as a way to communicate with family and friends, in short words I really prefer it to some more popular ones as Viber and Whatsapp. One of the great features of Telegram is that it also has an API that allows developers to interact with... - Source: dev.to / about 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Telegram — Telegram is for everyone who wants fast, reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps, and powerful file-sharing options. - Source: dev.to / 3 months ago
  • Top Growing Social Media Platforms in 2024 🚀
    (https://telegram.org/) Secure messaging app with over 500 million active users. Provides encrypted chats, group chats up to 200,000 people, file sharing and more. - Source: dev.to / 3 months ago
  • How a data analyst built a smart habit tracker using Baserow 😊
    📢 Check out the new #MadeWithBaserow project for building habits! Baptiste Thivend has automated the process using Baserow, n8n, and Telegram. Source: 7 months ago
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What are some alternatives?

When comparing HelpScout and Telegram, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Slack - A messaging app for teams who see through the Earth!

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