Software Alternatives & Startups

Slack VS Keeping

Compare Slack VS Keeping and see what are their differences

Slack

A messaging app for teams who see through the Earth!

Slack Landing page
Rating
4.3 · 9 reviews
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Slack seems to be more popular. It has been mentioned 237 times since March 2021.

social mentions
237 vs 0
Communication popularity
100% vs 0%
alternatives listed
240+ vs 87

Base details

Website, pricing, platforms and company facts side by side.

Slack
Keeping
Website slack.com keeping.com
Pricing
Paid Free trial Official pricing
Company Startup from the United States Startup from the United States · 1 - 9 employees · 2020
Listed in

About Slack and Keeping

In their own words, as submitted to SaaSHub.

Slack
Keeping

No description of Slack yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Slack 6 features
Keeping 6 features
  • Real-Time Communication
    Slack allows for instant messaging and real-time communication, which facilitates quick decision-making and immediate problem solving among team members.
  • Channel Organization
    Users can create channels for different teams, projects, or topics, keeping discussions organized and easy to follow.
  • Integration Capabilities
    Slack integrates with a variety of other tools and services, such as Google Drive, Trello, and GitHub, allowing seamless workflow management.
  • Search Functionality
    Slack’s powerful search feature makes it easy to find specific messages, files, or information within your team's communication history.
  • Custom Notifications
    Users can tailor their notification settings to minimize distractions while ensuring they stay informed about important discussions.
  • Cross-Platform Availability
    Slack is available on multiple platforms, including desktop, web, and mobile, ensuring that team members can stay connected from anywhere.

Possible disadvantages

  • Information Overload
    With constant streams of messages and notifications, Slack can sometimes lead to information overload, making it difficult for users to keep up.
  • Cost
    While Slack offers a free tier, many advanced features are only available in the paid plans, which can be costly for larger organizations.
  • Dependency on Internet
    Slack requires a stable internet connection, which can be a limitation for users in areas with unreliable or slow internet service.
  • Potential for Distraction
    The real-time nature of Slack can sometimes be distracting, pulling team members away from deep, focused work.
  • Privacy Concerns
    As with any digital communication tool, there are potential privacy and security concerns that organizations need to manage.
  • Scalability Issues
    Large teams or companies may find it challenging to manage and scale their usage of Slack effectively as the number of channels and conversations grows.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Videos

Walkthroughs and reviews on video.

Slack 3 videos + Add
Keeping 2 videos + Add

Review: How & Why We Use Slack At Our Office

More videos

  • Review - What is Slack?
  • Tutorial - Slack App Tutorial: How & Why We Use SLACK For Our Remote Team

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Slack
Keeping
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Slack and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Slack and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Slack 4.3 · 9 reviews
Keeping no reviews yet
  • A good chat messenger for teams
    SaaSHub review
    · Jan 2026

    i use it at my job it has really helped me keep myself updated with team news and updates. i would prefer it over teams and discord

  • Essential for Team Collaboration but Needs Better Notification Management
    SaaSHub review
    · Feb 2025

    Slack has transformed how we communicate at Polar Credit, making collaboration faster and more organized. The channel-based messaging, direct integrations with essential tools, and real-time notifications keep our...

  • A Must-Have for Teamwork
    SaaSHub review
    · Dec 2024

    Slack has completely transformed how our team works together. The channels keep conversations organized, and we never lose track of important discussions. It integrates with tools like Google Drive and Zoom, making...

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Slack 237 mentions
Keeping 0 mentions

View more

Tracking Keeping since Mar 2021.

Alternatives to Slack and Keeping

When comparing Slack and Keeping, you can also consider the following products.

  • Trello

    Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

    Compare Trello to Slack or Keeping:

  • HelpScout

    Help Scout is a simple, straightforward way to provide excellent support

    Compare HelpScout to Slack or Keeping:

  • Asana

    Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

    Compare Asana to Slack or Keeping:

  • Hiver

    The modern AI customer service platform

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  • Telegram

    Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

    Compare Telegram to Slack or Keeping:

  • Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Compare Freshdesk to Slack or Keeping: