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Sublime Text VS Zendesk

Compare Sublime Text VS Zendesk and see what are their differences

Flagsmith
Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source. featured
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  3. » Reviews
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Sublime Text logo Sublime Text

Sublime Text is a sophisticated text editor for code, html and prose - any kind of text file. You'll love the slick user interface and extraordinary features. Fully customizable with macros, and syntax highlighting for most major languages.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Sublime Text Landing page
    Landing page //
    2023-07-17
  • Zendesk Landing page
    Landing page //
    2024-05-06

Sublime Text features and specs

  • Speed
    Sublime Text is known for its fast performance, even with very large files and heavy duty workloads, providing a smooth coding experience.
  • Customizability
    It offers extensive customization options via JSON settings files, allowing users to tailor the editor to their specific needs and preferences.
  • Package Control
    The Package Control feature allows for easy installation, management, and discovery of plugins and themes, greatly enhancing functionality.
  • Multi-Platform Support
    Available on Windows, macOS, and Linux, it enables a consistent working environment across different operating systems.
  • Multiple Selections
    Allows for simultaneous editing by making multiple text selections, which is a powerful feature for rapidly making large-scale changes.
  • Distraction-Free Mode
    Offers a distraction-free mode that lets you focus on code by providing a full-screen, minimal interface.
  • Command Palette
    Provides a command palette that gives quick access to various functionalities, making performing complex actions easier.

Possible disadvantages of Sublime Text

  • Cost
    While a free evaluation version is available, continued use requires purchasing a license, which may be a barrier for hobbyists or cash-strapped developers.
  • Limited IDE Features
    It lacks some of the advanced features found in full-fledged Integrated Development Environments (IDEs), such as robust debugging tools and integrated version control.
  • Steep Learning Curve
    The high degree of customizability can be overwhelming for beginners, requiring a significant time investment to master.
  • Plugin Dependencies
    While the extensive plugin ecosystem is an advantage, it can also lead to dependencies on third-party plugins which may not always be reliable or maintained.
  • No Real-Time Collaboration
    Unlike some modern editors, Sublime Text lacks built-in support for real-time collaboration between multiple users.
  • Occasional Plugin Conflicts
    Plugins can occasionally conflict with each other, causing unexpected behavior or performance issues.
  • Less Active Community
    Compared to some other popular editors like VSCode, the Sublime Text community is relatively smaller and less active.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Sublime Text videos

+ Add

SUBLIME TEXT REVIEW | CODE EDITOR TOOL

More videos:

  • Review - Visual Studio Code vs Sublime Text - Laravel Dev POV

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Sublime Text and Zendesk)

Sublime Text

Zendesk

Text Editors
100 100%
Text Editors
0% 0
Customer Support
0 0%
Customer Support
100% 100
IDE
100 100%
IDE
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Sublime Text and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sublime Text and Zendesk

Sublime Text Reviews

Boost Your Productivity with These Top Text Editors and IDEs
Sublime Text is widely regarded as one of the best text editors for coding. Its speed, flexibility, and ease of use make it a favorite among developers. With a simple and intuitive user interface, Sublime Text allows you to focus on your code without distractions. It supports a wide range of programming languages and offers features like split editing, multiple selections,...
Source: convesio.com
13 Best Text Editors to Speed up Your Workflow
As for the features, Sublime Text has an advantage in that it’s extremely lightweight (low resource usage), but still keeps around some of the more advanced features you would expect out of a top text editor. The primary benefit is that Sublime Text offers shortcuts and search tools for immediately finding certain functions and making changes to multiple lines at once....
Source: kinsta.com
Top 10 Free CSV Readers in 2023!
Sublime Text: A text editor that supports multiple file formats including CSV and has powerful features for viewing and editing large CSV files.
Source: www.retable.io
Top 10 Notepad++ Alternatives for Mac in 2022
Another Notepad++ Mac alternative, Sublime Text is a good choice if you’re going for code sophistication. The tool supports a lot o programming languages and mark-ups. In addition, you can even add in plugins in order to incorporate new functions. Sublime Text can actually be downloaded for free by Mac users. A purchased version is next up after you have finished the license.
Source: www.imymac.com
What's The Best C++ IDE? Our Top C++ IDEs & Editors In 2024
Sublime Text also offers a clean and uncluttered interface, which is great for focusing on your code without unnecessary distractions. This minimalist approach is combined with powerful editing features like syntax highlighting, customizable key bindings, code folding, and an advanced search functionality.
Source: hackr.io

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Sublime Text. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sublime Text mentions (3)

  • Want better keybinding parity between micro and Sublime Text?
    I went through the key-bindings in Micro (which use different modifier keys) and added them to Sublime Text:. - Source: dev.to / over 2 years ago
  • Trying pop os episode 1
    Oh, and sublimetext.com too if you prefer something "cleaner". It is multi-platform too, like VSCodium. Source: over 3 years ago
  • Sublime Text 3 Setup
    Sublime Text Terminal Shortcuts and menu entries for opening a terminal at the current file, or the current root project folder in Sublime Text. - Source: dev.to / about 4 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing Sublime Text and Zendesk, you can also consider the following products

VS Code - Build and debug modern web and cloud applications, by Microsoft

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vim - Highly configurable text editor built to enable efficient text editing

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Notepad++ - A free source code editor which supports several programming languages running under the MS Windows environment.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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