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LiveAgent VS Sublime Text

Compare LiveAgent VS Sublime Text and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Sublime Text logo Sublime Text

Sublime Text is a sophisticated text editor for code, html and prose - any kind of text file. You'll love the slick user interface and extraordinary features. Fully customizable with macros, and syntax highlighting for most major languages.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Sublime Text Landing page
    Landing page //
    2023-07-17

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Sublime Text features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Sublime Text videos

+ Add

SUBLIME TEXT REVIEW | CODE EDITOR TOOL

More videos:

  • Review - Visual Studio Code vs Sublime Text - Laravel Dev POV

Category Popularity

0-100% (relative to LiveAgent and Sublime Text)

LiveAgent

Sublime Text

Customer Support
100 100%
Customer Support
0% 0
Text Editors
0 0%
Text Editors
100% 100
Help Desk
100 100%
Help Desk
0% 0
IDE
0 0%
IDE
100% 100

Questions and Answers

As answered by people managing LiveAgent and Sublime Text.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Sublime Text. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Sublime Text

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Sublime Text Reviews

Boost Your Productivity with These Top Text Editors and IDEs
Sublime Text is widely regarded as one of the best text editors for coding. Its speed, flexibility, and ease of use make it a favorite among developers. With a simple and intuitive user interface, Sublime Text allows you to focus on your code without distractions. It supports a wide range of programming languages and offers features like split editing, multiple selections,...
Source: convesio.com
13 Best Text Editors to Speed up Your Workflow
As for the features, Sublime Text has an advantage in that it’s extremely lightweight (low resource usage), but still keeps around some of the more advanced features you would expect out of a top text editor. The primary benefit is that Sublime Text offers shortcuts and search tools for immediately finding certain functions and making changes to multiple lines at once....
Source: kinsta.com
Top 10 Free CSV Readers in 2023!
Sublime Text: A text editor that supports multiple file formats including CSV and has powerful features for viewing and editing large CSV files.
Source: www.retable.io
Top 10 Notepad++ Alternatives for Mac in 2022
Another Notepad++ Mac alternative, Sublime Text is a good choice if you’re going for code sophistication. The tool supports a lot o programming languages and mark-ups. In addition, you can even add in plugins in order to incorporate new functions. Sublime Text can actually be downloaded for free by Mac users. A purchased version is next up after you have finished the license.
Source: www.imymac.com
What's The Best C++ IDE? Our Top C++ IDEs & Editors In 2024
Sublime Text also offers a clean and uncluttered interface, which is great for focusing on your code without unnecessary distractions. This minimalist approach is combined with powerful editing features like syntax highlighting, customizable key bindings, code folding, and an advanced search functionality.
Source: hackr.io

Social recommendations and mentions

Based on our record, Sublime Text seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Sublime Text mentions (3)

  • Want better keybinding parity between micro and Sublime Text?
    I went through the key-bindings in Micro (which use different modifier keys) and added them to Sublime Text:. - Source: dev.to / over 1 year ago
  • Trying pop os episode 1
    Oh, and sublimetext.com too if you prefer something "cleaner". It is multi-platform too, like VSCodium. Source: over 2 years ago
  • Sublime Text 3 Setup
    Sublime Text Terminal Shortcuts and menu entries for opening a terminal at the current file, or the current root project folder in Sublime Text. - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing LiveAgent and Sublime Text, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Visual Studio Code - Build and debug modern web and cloud applications, by Microsoft

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Vim - Highly configurable text editor built to enable efficient text editing

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Notepad++ - A free source code editor which supports several programming languages running under the MS Windows environment.

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