Software Alternatives & Reviews

spectrm VS Intercom

Compare spectrm VS Intercom and see what are their differences

spectrm logo spectrm

Conversational Marketing

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • spectrm Landing page
    Landing page //
    2023-08-19
  • Intercom Landing page
    Landing page //
    2023-07-05

spectrm videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to spectrm and Intercom)
CRM
1 1%
99% 99
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
Customer Iteraction
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare spectrm and Intercom

spectrm Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, spectrm should be more popular than Intercom. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

spectrm mentions (12)

  • Symmetrical in North Tahoe
    Sure enough, upload speeds were unchanged. So I called tech support. The first rep didn't know anything about symmetrical and even argued with me that they don't support that. I told him I was seeing it right on spectrum.com and he didn't believe I was even looking at Spectrum's website. Source: about 1 year ago
  • Spectrum Modem/Router
    So my modem is the model #E31T2V1 and my router just says "Wifi 6 Router". Every time I check my speeds on spectrum.com it says I have high speeds. I pay for 400mbps and it always shows around there. But, I am currently having issues on my laptop which is a brand new Macbook with 64gb ram M1 chip, and everything takes forever to load. It is lightening fast when I go to other peoples houses or hotels, but at my... Source: over 1 year ago
  • Address Research Request
    Go to spectrum.com and on top of the page it asks to input your address to check offers/availability or call and ask. Source: over 1 year ago
  • Email passwords keep getting reset
    Just keep in mind there are so many ways people's email can be compromised. From social hacks to technical. Take what I'm saying as something to add to your collective knowledge but not as fact. In any kind of password compromise never trust anything sent to you. Never click on any links or call any numbers sent from these emails. That said it is a common technique for phishing emails to use domains that... Source: over 1 year ago
  • can't connect to spectrum.com...spinning wheel forever
    For months I haven't been able to connect to spectrum.com . All I get is a spinning wheel that never stops. No such problems with the rest of the internet. Today, their tech support(and a supervisor) blamed everything but their own website...because it was up and working so that means the problem couldn't possibly with them. It's my old browsers, my new computer, my old operating system. Is it possible their... Source: over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing spectrm and Intercom, you can also consider the following products

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Verloop - Verloop is a multi-channel customer support and engagement automation chat system.

Drift - A messaging app that helps you grow your business.