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Smartlook VS Kasm

Compare Smartlook VS Kasm and see what are their differences

Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Rating
0 reviews
Pricing
Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Kasm

Kasm Workspaces is a workspace streaming platform for delivering browser, desktop, and application workloads to the web browser.

Rating
0 reviews
Pricing
Open source Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Knocknoc.io
Removes the attack surface of your assets sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Kasm seems to be a lot more popular than Smartlook. While we know about 27 links to Kasm, we've tracked only 2 mentions of Smartlook.

social mentions
2 vs 27
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 129

Base details

Website, pricing, platforms and company facts side by side.

Smartlook
Kasm
Website smartlook.com trust.kasm.com
Pricing
Freemium Free trial Official pricing
Open source Freemium Free trial Official pricing
Platforms —
Linux Google Chrome Firefox Browser Docker Windows MacOS AWS Azure +6
Company Startup from the Czech Republic · 10 - 19 employees · 2016 2019
Listed in
Web Analytics Analytics Heatmaps Visitor Recordings Conversion Funnels Event Tracking User Analytics User Monitoring UX User Experience Form Analytics Mobile Analytics Mobile Recordings Mobile Testing Mobile Heatmaps +12
Office & Productivity Security & Privacy DaaS Cyber Security Web Browsers Browser Extensions Virtual Desktop Remote Desktop Remote Work +6

About Smartlook and Kasm

In their own words, as submitted to SaaSHub.

Smartlook
Kasm

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....

Read more about Smartlook

Kasm is changing the way that businesses deliver digital workspaces using our open-source web-native container streaming technology to establish a modern devops delivery of Desktop as a Service (DaaS), application streaming, and browser isolation. Kasm is not just a service, it is a highly...

Read more about Kasm

Features and specs

What each product offers, as listed by its team.

Smartlook 10 features
Kasm 5 features
  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.
  • Security
    Kasm provides a secure environment by keeping web browsing and application usage isolated from the local machine, reducing the risk of malware and other security threats.
  • Ease of Deployment
    Kasm offers an easy deployment process, allowing organizations to set up and manage virtualized workspaces quickly.
  • Scalability
    The platform can scale according to the organization's needs, supporting a large number of simultaneous users.
  • Cross-Platform Compatibility
    Kasm supports access from various devices and operating systems, providing flexibility for users.
  • Centralized Management
    Administrators can easily manage and monitor users and workspaces from a centralized console, simplifying administrative tasks.

Analysis

An editorial look at what each product does well and who it suits.

Smartlook
Kasm

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Overall verdict

  • Kasm is considered a good solution for organizations seeking secure, scalable, and flexible browser-based workspaces and application streaming. Its strong emphasis on security, combined with its user-friendly interface and compatibility, makes it a favorable choice for many businesses.

Why this product is good

  • Kasm is a platform that provides containerized workspaces for browser-based web desktops and application streaming. It offers features such as secure access, scalability, and flexibility, making remote work and web application deployment efficient and straightforward. It is particularly noted for its robust security and ease of integration with existing systems.

Recommended for

  • Organizations requiring secure remote access solutions
  • IT professionals looking for scalable deployment options
  • Businesses wanting to streamline application delivery through web-based platforms
  • Teams needing flexible workspace solutions with minimal infrastructure changes

Videos

Walkthroughs and reviews on video.

Smartlook 3 videos + Add
Kasm 3 videos + Add

Smartlook - Get an insider look

More videos

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

Kasm Workspaces v1.15 Release

More videos

  • - Kasm Workspaces - Configuration and Platform Overview
  • - Kasm Workspaces - Overview

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Smartlook
Kasm
100% 100%
Web Analytics
0% 0%
0% 0%
Business & Commerce
100% 100%
100% 100%
Analytics
0% 0%
0% 0%
Backup & Sync
100% 100%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Smartlook no reviews yet
Kasm no reviews yet

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We have no reviews of Kasm yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Smartlook 2 mentions
Kasm 27 mentions
  • I Want Everything Local – Building My Offline AI Workspace
    Playing with local LLMs is indeed fun. I use Kasm workspaces[0] to run a desktop session with ollama running on the host. Gives me the isolation and lets me experiment with all manner of crazy things (I tried to make a computer-use AI... - Source: Hacker News / over 1 year ago
  • Show HN: Lapdev, a new open-source remote dev environment management software
    Looks like Kasm Workspaces [1] for developers, I'll give it a try. [1] https://kasmweb.com/. - Source: Hacker News / over 2 years ago
  • Calibre Docker installation issue
    [migrations] started [migrations] no migrations found Usermod: no changes ─────────────────────────────────────── ██╗ ███████╗██╗ ██████╗ ██║ ██╔════╝██║██╔═══██╗ ██║ ███████╗██║██║ ██║ ██║ ... Source: almost 3 years ago

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Alternatives to Smartlook and Kasm

When comparing Smartlook and Kasm, you can also consider the following products.

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