Software Alternatives & Startups

Smartlook VS Draftss

Compare Smartlook VS Draftss and see what are their differences

Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Rating
0 reviews
Pricing
Freemium Free trial
Draftss

Unlimited Graphic Design, UI & Code for a Flat Monthly Fee

Rating
0 reviews
Pricing
Paid Free trial $490 / Monthly (Shared Team Branding Plan)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Draftss should be more popular than Smartlook. It has been mentioned 9 times since March 2021.

social mentions
2 vs 9
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 115

Base details

Website, pricing, platforms and company facts side by side.

Smartlook
Draftss
Website smartlook.com draftss.com
Pricing
Freemium Free trial Official pricing
Paid Free trial $490 / Monthly (Shared Team Branding Plan) Official pricing
Company Startup from the Czech Republic · 10 - 19 employees · 2016 Startup from India · 50 - 99 employees · 2018
Listed in

About Smartlook and Draftss

In their own words, as submitted to SaaSHub.

Smartlook
Draftss

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....

Read more about Smartlook

Draftss is an all-in-one design & development subscription service offering unlimited graphic design, illustrations, web UI, app UI, branding, and more. With a flat monthly fee, businesses can access a remote team to handle tasks quickly and efficiently. From logos and social media posts to...

Read more about Draftss

Features and specs

What each product offers, as listed by its team.

Smartlook 10 features
Draftss 6 features
  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.
  • Unlimited Requests
    Draftss allows users to submit an unlimited number of design and development requests, providing flexibility and a continuous workflow.
  • Wide Range of Services
    Draftss offers a variety of design and development services including graphics, UI/UX, and web/app development, making it a one-stop solution for diverse creative needs.
  • Dedicated Team
    Users are provided with a dedicated team of designers and developers, ensuring continuity, consistency, and a deeper understanding of the client's brand.
  • Cost-Effective
    The service is typically more cost-effective than hiring a full-time designer or developer, offering professional quality at a lower price point.
  • Quick Turnaround
    Draftss is known for its quick delivery times, allowing businesses to keep their projects moving forward efficiently.
  • No Contracts
    Their services are subscription-based with no long-term contracts, giving users the freedom to cancel anytime without any hassle.

Possible disadvantages

  • Quality Variability
    The quality of work can vary depending on the assigned team, which might not always meet the client's expectations.
  • Limited Revisions
    While they offer unlimited requests, the number of revisions per request might be limited, which can be a constraint for some projects.
  • Communication Barriers
    Given the remote nature of the service, there might be occasional communication challenges or delays, impacting the workflow.
  • No Face-to-Face Interaction
    All interactions are virtual, which can be a drawback for clients who prefer in-person collaboration.
  • Sharing Resources
    Users share the design and development teams with other clients, which might lead to longer wait times during peak periods.
  • Specialized Skills
    For highly specialized or niche requirements, the available team might not have the specific expertise needed, leading to suboptimal results.

Analysis

An editorial look at what each product does well and who it suits.

Smartlook
Draftss

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Overall verdict

  • Overall, Draftss can be a good choice for businesses looking for a cost-effective and scalable solution for their design and development needs, especially if they require ongoing work. However, like any service, it's important to evaluate whether their offerings align with your specific requirements and quality standards.

Why this product is good

  • Draftss is known for offering unlimited graphic design and website development services with a subscription model. Their strengths include a quick turnaround time, a team of diverse professional designers and developers, and a flexible approach that allows businesses to scale their design and development needs efficiently. The subscription model can be particularly appealing for startups, agencies, and businesses that require consistent design and development work without the overhead of hiring full-time staff.

Recommended for

  • Startup companies needing regular design and development services
  • Marketing agencies looking for reliable design and development resources
  • Businesses with fluctuating design and development needs
  • Entrepreneurs seeking a cost-effective way to manage design and development tasks

Videos

Walkthroughs and reviews on video.

Smartlook 3 videos + Add
Draftss 2 videos + Add

Smartlook - Get an insider look

More videos

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

Draftss.com - How Does Unlimited Website Design & Code process work?

More videos

  • - How it works? - Unlimited Graphic Design at Draftss.com

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Smartlook
Draftss
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Smartlook and Draftss.

What makes your product unique?

Draftss's answer:

Draftss is not your traditional design or dev agency. With Draftss, you get a full team, not just one person, on a flat monthly plan. That means unlimited design and dev tasks, unlimited revisions, and no extra charges.

We cover everything from graphic design to UI/UX, motion graphics, and frontend development. You get a dedicated project manager who works with you closely, and tasks can be tracked via our dashboard or your favorite tools like Slack, Trello, or ClickUp. Quick turnarounds, daily updates, and white-label options for agencies, all in one place.

Why should a person choose your product over its competitors?

Draftss's answer:

Draftss offers a 7-day free trial. You can test us out with no contract, no commitment. Try the service, meet the team, and see if it fits your workflow before paying anything.

We don’t just design. We offer a complete range of services under one roof: graphic design, UI/UX, motion graphics, illustrations, logos, branding, landing pages, and front-end development (WordPress, Webflow, Shopify, & more).

Our plans are built to fit all types of businesses. Whether you're just starting out or scaling fast, we give you the flexibility to grow. You also get a dedicated project manager. This means clear communication, faster turnaround, and a smoother experience.

If you’re an agency or reseller, we offer white-label services. You can deliver client work under your brand, with full NDA support, and no extra cost. All of this makes Draftss a complete creative partner. It's like having your own design and dev team without the cost or hiring stress.

How would you describe the primary audience of your product?

Draftss's answer:

Draftss is made for anyone who needs regular design or dev help without building a full in-house team. Startups use us to move fast without hiring.

Agencies use us to offer more services under their own brand.

Marketers use us to get campaigns launched faster.

Freelancers and developers use us to offload design work.

Larger companies use us to support multiple teams like product, creative, development, and marketing.

What's the story behind your product?

Draftss's answer:

Amin Memon and I, Junaid Ansari, started Draftss.com in 2018. Before that, we ran a traditional design agency. We saw how difficult and expensive it was for businesses to hire creatives or work on project-based billing. It was slow, costly, and often inconsistent.

So we built something better, a flat-fee monthly subscription with a full creative team. No contracts, no surprises. Just reliable design and development support.

We started small and grew through community support and word-of-mouth. We focused on quality and building strong relationships with our clients.

Our growth came from happy clients who referred others. Over time, we built trust by consistently delivering great work.

Today, we’ve worked with over 1,000 startups, brands, and agencies around the world. Our model works, and we’re proud of the impact we’ve made by keeping things simple, affordable, and high quality.

Which are the primary technologies used for building your product?

Draftss's answer:

Draftss runs on a reliable, performance-optimized tech stack built for scale, collaboration, and a smooth client experience.

Our main website (draftss.com) is built using WordPress with Elementor, allowing us to launch and iterate on pages quickly while maintaining top-tier design quality.

Our client dashboard is powered by ClientPortalOS.com, built on modern technologies like React.js and Node.js, enabling clients to manage tasks, track progress, and communicate with their dedicated design or development team.

For billing and payments, we use Stripe to offer secure, flexible subscription management. Live chat is handled via Tawk.to, and we use Calendly for quick meeting bookings.

Who are some of the biggest customers of your product?

Draftss's answer:

Draftss has worked with over 1,000+ businesses which includes startups, agencies, and big brands. While we value every client relationship, some of the notable brands that have partnered with Draftss include:

Ticketmaster, Pcloud, Affirm Health, Uda, Air Traffic Control, Cut, Lenna, One Up, Patientgrid, Process Kit, Spoke, Zipliens, Adsvisory, Aviso, Infolock, Navier, Koraa, Beaver Builder, Arc, and The Hoth.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Smartlook no reviews yet
Draftss no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Smartlook 2 mentions
Draftss 9 mentions

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Alternatives to Smartlook and Draftss

When comparing Smartlook and Draftss, you can also consider the following products.