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Smartlook VS ChartApps

Compare Smartlook VS ChartApps and see what are their differences

Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
ChartApps

Build dashboards and apps on top of Google Sheets

Rating
0 reviews
Pricing
Paid Free trial $22 / Monthly
Alternatives Is it good?
Grapple
Do-It-Yourself Data Analytics & Business Intelligence, Powered by AI sponsored

Which is more popular?

Based on our record, Smartlook seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 77

Base details

Website, pricing, platforms and company facts side by side.

Smartlook
ChartApps
Website smartlook.com chartapps.com
Pricing
Freemium Free trial Official pricing
Paid Free trial $22 / Monthly Official pricing
Platforms —
Web Browser
Company Startup from the Czech Republic · 10 - 19 employees · 2016 Startup from the United States · 2021
Listed in
Web Analytics Analytics Heatmaps Visitor Recordings Conversion Funnels Event Tracking User Analytics User Monitoring UX User Experience Form Analytics Mobile Analytics Mobile Recordings Mobile Testing Mobile Heatmaps +12
Analytics Spreadsheets Google Business Intelligence Enterprise Communication No Code Website Builder Dashboard Software +5

About Smartlook and ChartApps

In their own words, as submitted to SaaSHub.

Smartlook
ChartApps

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....

Read more about Smartlook

ChartApps empowers users to build forms, dashboards or internal tools without knowing how to code. Simply connect your Google Spreadsheet to your ChartApps Board and build whatever you want based on ready made blocks. Your ChartApps Board can be fully customized in terms of branding and style....

Read more about ChartApps

Features and specs

What each product offers, as listed by its team.

Smartlook 10 features
ChartApps 5 features
  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.
  • User-Friendly Interface
    ChartApps offers a clean and intuitive interface that makes it easy for users to create and customize charts without requiring extensive technical skills.
  • Time Efficiency
    Allows users to generate charts quickly, helping them to save time on data visualization tasks as compared to manual chart creation.
  • Integrations
    ChartApps supports integrations with various data sources, enabling seamless import and visualization of data from multiple platforms.
  • Customization Options
    Provides a variety of customization options, allowing users to tailor charts to fit their specific needs and design preferences.
  • Collaboration Tools
    Facilitates collaboration by allowing team members to access, edit, and comment on charts, improving collective productivity.

Possible disadvantages

  • Limited Advanced Features
    May not offer all the advanced features and functionalities that are available in more comprehensive data visualization tools.
  • Pricing
    Depending on the pricing model, some users might find it expensive, particularly for premium features or large-scale deployments.
  • Learning Curve
    While generally user-friendly, some users may still face a learning curve, especially if they are new to data visualization tools.
  • Performance with Large Datasets
    Might experience performance issues or slow down when handling very large datasets, which could impact usability.
  • Dependency on Internet Connection
    As a web-based tool, it requires a stable internet connection to function, which may be a limitation in areas with poor connectivity.

Analysis

An editorial look at what each product does well and who it suits.

Smartlook
ChartApps

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

No analysis of ChartApps yet.

Videos

Walkthroughs and reviews on video.

Smartlook 3 videos + Add
ChartApps 3 videos + Add

Smartlook - Get an insider look

More videos

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

Chartmat Review | Chartmat Google Sheets

More videos

  • - Chartmat Product Video
  • - Chartmat intro video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Smartlook
ChartApps
100% 100%
Web Analytics
0% 0%
97% 97%
Analytics
3% 3%
0% 0%
Spreadsheets
100% 100%
100% 100%
Heatmaps
0% 0%

Questions & Answers

As answered by people managing Smartlook and ChartApps.

What makes your product unique?

ChartApps's answer:

ChartApps is a unique no-code platform that transforms Google Sheets into interactive dashboards, forms, and web apps—all without writing a single line of code. What sets it apart is its native Google Sheets integration for real-time data syncing, its intuitive interface, and its ability to deploy fully functional apps in minutes. Unlike many competitors, it combines the simplicity of no-code tools with the power to customize design, permissions, and user access. Plus, it offers affordable pricing and excellent customer support, making it a go-to choice for startups, freelancers, and teams who want to build fast, smart, and beautiful data-driven apps.

Why should a person choose your product over its competitors?

ChartApps's answer:

ChartApps stands out from its competitors by offering a no-code platform that enables users to build powerful, data-driven dashboards and internal tools without any programming skills. Unlike other tools that are either too technical or overly simplistic, ChartApps strikes the perfect balance—allowing fast app creation through intuitive interfaces and flexible logic-based customization. It supports seamless integration with Google Sheets, , making it ideal for unifying data sources. With a growing marketplace of ready-to-use templates, enterprise-grade security, dedicated support, and cost-effective pricing, ChartApps is the smart choice for businesses looking to turn raw data into actionable solutions—quickly and efficiently.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Smartlook no reviews yet
ChartApps no reviews yet

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We have no reviews of ChartApps yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Smartlook 2 mentions
ChartApps 0 mentions

Tracking ChartApps since May 2021.

Alternatives to Smartlook and ChartApps

When comparing Smartlook and ChartApps, you can also consider the following products.

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