Software Alternatives & Reviews

Roam Research VS Intercom

Compare Roam Research VS Intercom and see what are their differences

Roam Research logo Roam Research

A note-taking tool for networked thought

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Roam Research Landing page
    Landing page //
    2021-10-22
  • Intercom Landing page
    Landing page //
    2023-07-05

Roam Research videos

This Note-Taking App is a Game Changer - Roam Research

More videos:

  • Review - ROAM Research: Our First Impressions
  • Review - A quick overview of Roam Research

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Roam Research and Intercom)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Knowledge Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Roam Research and Intercom

Roam Research Reviews

Supercharge Your Productivity: Three Recommended Tools for Thought
Side note: Those who follow me may be surprised I’d choose Tana over Roam Research. I have extraordinary love for Roam — it was my introduction to this amazing TfT world! — but Tana is a more powerful environment.
Source: medium.com
Logseq vs Roam Research vs Obsidian: which one should you choose?
Recommending Logseq over Roam Research is easy if you are someone who is searching for a free alternative to Roam Research. You get almost feature-parity between both services and are not missing out on anything essential. But if the price is not a factor, and you just want to select the best note-taking app between the two, here are some reasons why you should select Logseq...
Source: medium.com
Obsidian vs. Roam vs. LogSeq: Which PKM App is Right For You?
Roam doesn’t have plugins like Obsidian, but you can embed scripts and code directly into Roam to extend its capability. One of the most popular Roam “extensions” is called Roam42. Roam 42 gives you a lot of extra stuff Roam doesn’t support by default, like:
11 Best Notepad.pw Alternatives To Use
Roam Research is an auto-back-linked-wiki that helps people to be more productive. Bi-directional links allow you to create pages as you type. When you visit those pages it lists all bullets in which you have mentioned the tag. You can build a network of interconnected notes, which is not linear or hierarchical.
Source: notepad.link
Best Next-Level Note Apps for 2021
Roam Research is a note-taking app for networked thought, creating groups of information and making knowledge associations naturally. Arguably, the comprehensive app made bi-directional linking popular for note-taking apps. Roam Research enables users an organized and personalized overview over all the notes taken. Known for their high user satisfaction, users new to these...
Source: zenkit.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Roam Research seems to be a lot more popular than Intercom. While we know about 101 links to Roam Research, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Roam Research mentions (101)

  • How do I render HTML (and render hyper links in particular) in the field of a card
    Many of my cards include links back to my notes in https://roamresearch.com/. Source: 5 months ago
  • Philosophy of Science 101: What Is the Problem of Induction?
    Popper's criterion in a vacuum could seem to be exclusionary, but his philosophy of science involves his underrated idea of evolutionary epistemology. That all theories, seemingly pseudoscientific and the rest, compete to explain something, testable or not. Explanation is the most fundamental aspect, the rival statements compete to solve some problem in terms of how and why. Read Popper's Ch. 1. Conjectural... - Source: Hacker News / 9 months ago
  • What are your top productivity tools?
    Other tools I use: Superhuman for Email, Akiflow for tasks and calendar, Roam for notes/PKB, and one sec to reduce opening distracting apps. Source: 10 months ago
  • Xerox PARC's NoteCards in a Nutshell (1987) [pdf]
    That link would be https://roamresearch.com. - Source: Hacker News / 10 months ago
  • How to improve my workflow? Need help.
    Also glasp.co and https://roamresearch.com/ look interesting. I haven't tried them yet. Source: 11 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Roam Research and Intercom, you can also consider the following products

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.

Drift - A messaging app that helps you grow your business.