Software Alternatives & Reviews

Roam Research VS Zendesk

Compare Roam Research VS Zendesk and see what are their differences

Roam Research logo Roam Research

A note-taking tool for networked thought

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Roam Research Landing page
    Landing page //
    2021-10-22
  • Zendesk Landing page
    Landing page //
    2024-05-06

Roam Research videos

This Note-Taking App is a Game Changer - Roam Research

More videos:

  • Review - ROAM Research: Our First Impressions
  • Review - A quick overview of Roam Research

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Roam Research and Zendesk)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Roam Research and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Roam Research and Zendesk

Roam Research Reviews

Supercharge Your Productivity: Three Recommended Tools for Thought
Side note: Those who follow me may be surprised I’d choose Tana over Roam Research. I have extraordinary love for Roam — it was my introduction to this amazing TfT world! — but Tana is a more powerful environment.
Source: medium.com
Logseq vs Roam Research vs Obsidian: which one should you choose?
Recommending Logseq over Roam Research is easy if you are someone who is searching for a free alternative to Roam Research. You get almost feature-parity between both services and are not missing out on anything essential. But if the price is not a factor, and you just want to select the best note-taking app between the two, here are some reasons why you should select Logseq...
Source: medium.com
Obsidian vs. Roam vs. LogSeq: Which PKM App is Right For You?
Roam doesn’t have plugins like Obsidian, but you can embed scripts and code directly into Roam to extend its capability. One of the most popular Roam “extensions” is called Roam42. Roam 42 gives you a lot of extra stuff Roam doesn’t support by default, like:
11 Best Notepad.pw Alternatives To Use
Roam Research is an auto-back-linked-wiki that helps people to be more productive. Bi-directional links allow you to create pages as you type. When you visit those pages it lists all bullets in which you have mentioned the tag. You can build a network of interconnected notes, which is not linear or hierarchical.
Source: notepad.link
Best Next-Level Note Apps for 2021
Roam Research is a note-taking app for networked thought, creating groups of information and making knowledge associations naturally. Arguably, the comprehensive app made bi-directional linking popular for note-taking apps. Roam Research enables users an organized and personalized overview over all the notes taken. Known for their high user satisfaction, users new to these...
Source: zenkit.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Roam Research seems to be a lot more popular than Zendesk. While we know about 101 links to Roam Research, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Roam Research mentions (101)

  • How do I render HTML (and render hyper links in particular) in the field of a card
    Many of my cards include links back to my notes in https://roamresearch.com/. Source: 5 months ago
  • Philosophy of Science 101: What Is the Problem of Induction?
    Popper's criterion in a vacuum could seem to be exclusionary, but his philosophy of science involves his underrated idea of evolutionary epistemology. That all theories, seemingly pseudoscientific and the rest, compete to explain something, testable or not. Explanation is the most fundamental aspect, the rival statements compete to solve some problem in terms of how and why. Read Popper's Ch. 1. Conjectural... - Source: Hacker News / 9 months ago
  • What are your top productivity tools?
    Other tools I use: Superhuman for Email, Akiflow for tasks and calendar, Roam for notes/PKB, and one sec to reduce opening distracting apps. Source: 10 months ago
  • Xerox PARC's NoteCards in a Nutshell (1987) [pdf]
    That link would be https://roamresearch.com. - Source: Hacker News / 11 months ago
  • How to improve my workflow? Need help.
    Also glasp.co and https://roamresearch.com/ look interesting. I haven't tried them yet. Source: 12 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Roam Research and Zendesk, you can also consider the following products

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!