Software Alternatives & Reviews

Intercom VS Obsidian.md

Compare Intercom VS Obsidian.md and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Obsidian.md logo Obsidian.md

A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Obsidian.md Landing page
    Landing page //
    2023-09-01

Intercom

Categories
  • CRM
  • Customer Iteraction
  • Customer Messaging
  • Customer Support
  • Live Chat
Website intercom.com
Pricing URL Official Intercom Pricing

Obsidian.md

Categories
  • Knowledge Management
  • Knowledge Base
  • Markdown Editor
  • Markdown Viewer
  • Personal Notes
  • Note Taking
  • Notes
Website obsidian.md
Pricing URL Official Obsidian.md Pricing

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Obsidian.md videos

OBSIDIAN: Getting Started, Facts & Pricing

Category Popularity

0-100% (relative to Intercom and Obsidian.md)
Customer Support
100 100%
0% 0
Knowledge Management
0 0%
100% 100
CRM
100 100%
0% 0
Note Taking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Obsidian.md

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Obsidian.md Reviews

  1. The kind of software that may change your life

    Perhaps you know someone who swears by Obsidian, it may seem like a cult of overly devoted people for how passionate they are, but it's not without reason

    I've been using Obsidian for over 3 years, at a point in my life when I felt I had to handle too much information and I felt like grasping water not being able to remember everything I wanted, language learning, programming, accounting, university, daily tasks. A friend recommended it to me next to Notion (of which he is a passionate cultist priest) and I reluctantly picked it and fell in love almost immediately.

    Obsidian seems very simple, like a notepad with folder interface, similar to Sublime Text, but the ability to link files together in a Wiki style allows you to organize ideas in any way you want, one file may lead to a dozen or more ideas that are related

    If you want to do something specific, Obsidian has a plethora of community created plugins that expand the functionality, in my case, I use obsidian to organize my classes both as a teacher and as a student, using local databases, calendars, dictionaries, slides, vector graphic drawings, excel-like tables, Anki connection, podcasts, and more

    🏁 Competitors: Notion, Evernote
    👍 Pros:    Awesome community|Custom plugins|Local hosting|Beautiful themes|Highly customizable|Cloud storage|Becomes more useful over time|Markdown support
    👎 Cons:    Seems complicated/complex at first|Takes time to set up your personal workspace|Overwhelming for first time user
  2. My personal knowledge-base of choice

    I've been using Obsidian for more than a year. It's been great. I think it offer a great balance of control, flexibility and extensibility. What is more, you own your own data, that's been a must-have feature for me. I just can't imagine putting all my knowledge into something that I don't have control over.

    I think two of the most popular alternatives that people consider are Logseq and Roam Research. Although Logseq is a bit different, it's considered compatible with Obsidian. Supposedly, you can use them with a shared database (files. Both use simple text files for storage). I tried that once, a few months ago. It worked, yet it messed up a bit my Obsidian files ¯_(ツ)_/¯.

    🏁 Competitors: Logseq, Roam Research

The best encrypted note taking apps
For a consumer coming from Evernote, Notion, OneNote, or a similar product, we would advise trying Obsidian along another product on this list as it has the largest learning curve. However, if you are an expert with markdown, experts, linking, and graph views, Obsidian could be an excellent choice. Like many other configuration options, Obsidian leaves end-to-end encryption...
Source: www.skiff.com
Supercharge Your Productivity: Three Recommended Tools for Thought
One of my AP Productivity: Cohort mentors has a powerful system pairing Obsidian with OmniFocus. In OmniFocus, he builds his project and task structures, and in Obsidian he develops and organizes the project support materials as well as other relevant information. Because it’s easy to link to an Obsidian note or an OmniFocus project, he can seamlessly navigate back and forth...
Source: medium.com
Logseq vs Roam Research vs Obsidian: which one should you choose?
Block Reference and block embeds: Adding block reference and block embeds in Logseq is simple. You use double-open parentheses (( and type to search the block you want to link. In Obsidian, you have to first add the link to the note and then use # to embed headers and ^ to embed blocks.– Obsidian also makes it hard to see the origin of block references, as they are only...
Source: medium.com
Best 5 Obsidian Alternatives
Bi-directional note-taking applications have become more and more popular on the productivity scene this past year. Obsidian is one of the fastest-growing productivity tools right now, based on plain text Markdown files stored in a local folder, it gives your notes the security and longevity they deserve.
Obsidian vs. Roam vs. LogSeq: Which PKM App is Right For You?
Obsidian as an application sits on top of qlocal files stored on your computer. The files themselves are not imported into Obsidian, they are simply opened and viewed there. That means that if you ever decide to stop using Obsidian, what you are left with is a folder full of plain text files and images. While some features in Obsidian may use special formatting, the...

Social recommendations and mentions

Based on our record, Obsidian.md seems to be a lot more popular than Intercom. While we know about 1451 links to Obsidian.md, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Obsidian.md mentions (1451)

  • Replatforming from Gatsby to Zola!
    So I've had my fair share of personal websites and blogs. I have built them on stacks ranging from the most basic HTML and CSS, to hosted frameworks like Wordpress and Laravel, to the more modern single page applications built in Vue and React. For a simple content blog I think you can't go wrong with a Static Site Generator though. These days I am almost exclusively writing everything in Obsidian. Which is great... - Source: dev.to / 17 days ago
  • Show HN: Godspeed is a fast, 100% keyboard oriented todo app for Mac
    Consider making an Obsidian[^1] plugin, or writing to Obsidian-compatible Markdown files :) [^1]: https://obsidian.md/. - Source: Hacker News / about 1 month ago
  • Setting Up Obsidian for Content Planning and Project Management
    Obsidian is a writing application created to allow for offline / private note taking in markdown format, in an interface that looks a lot like our regular programming IDE. It is very flexible, with a good collection of community plugins that you can use to customize Obsidian to your heart contents. - Source: dev.to / about 2 months ago
  • Where Is Noether's Principle in Machine Learning?
    Thank you! In the beginning, I used kognise'z water.css [1], so most of the smart decisions (background/text color, margins, line spacing I think) probably come from there. Since then it's been some amount of little adjustments. The font is by Jean François Porchez, called Le Monde Livre Classic [2]. I draft in Obsidian [3] and build the site with a couple python scripts and KaTeX. [1]... - Source: Hacker News / about 2 months ago
  • Show HN: Reor – An AI note-taking app that runs models locally
    Great job! I played around with this on a couple of small knowledge bases using an open Hermes model I had downloaded. The “related notes” feature didn't provide much value in my experience, often the link was so weak it was nonsensical. The Q&A mode was surprisingly helpful for querying notes and providing overviews, but asking anything specific typically just resulted in less than helpful or false answers. I'm... - Source: Hacker News / 2 months ago
View more

What are some alternatives?

When comparing Intercom and Obsidian.md, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Drift - A messaging app that helps you grow your business.

Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.